Brittany DeMonia
Chipley,FL
Summary
Compassionate and reliable professional with a background in healthcare and office administration. Experienced in patient interaction, record management, and coordinating daily operations. Known for adaptability, attention to detail, and the ability to provide both empathetic support and efficient workflow management.
Overview
12
12
years of professional experience
Work History
CNA & Mentor
Washington Nursing and Rehabilitation Center
Chipley, FL
11.2024 - Current
- Ensured timely response to call lights, effectively addressing patient needs.
- Monitored feeding and intake to support patients in achieving nutritional goals.
- Delivered individualized patient care by recording vital signs and administering treatments.
- Mentored and onboarded new CNAs through practical training to maintain high care standards.
CNA
Crestview Nursing & Rehabilitation
Crestview, FL
12.2023 - 11.2024
- Assisted patients with daily living activities to foster independence and dignity.
- Checked patient vitals to ensure safety and quality of care.
- Maintained effective communication with families and management to address resident needs promptly.
- Cultivated strong relationships with patients through compassionate and attentive care.
Senior Mortgage Loan Officer
Bank of England Mortgage, FWB
Fort Walton Beach, FL
06.2021 - 06.2024
- Guided clients through complete mortgage process, ensuring accuracy and regulatory compliance.
- Evaluated credit, income, and financial profiles to recommend suitable loan products.
- Established and nurtured strong relationships with clients for ongoing support.
- Delivered clear communication and exceptional customer service, addressing client needs and concerns.
- Recognized as a Top 10 Sales Associate (Aug 2023) for achieving the highest monthly loan volume company-wide.
Real Estate Title & Law
Mark A. Volette, P.A.
Destin, FL
06.2013 - 06.2021
- Streamlined daily administrative operations to enhance office workflows and maintain accurate records.
- Oversaw title processes by preparing and reviewing documents, coordinating closings.
- Facilitated communication between attorneys, clients, and agents to ensure transaction clarity.
- Managed legal paperwork and scheduling, upholding professionalism and accuracy in client interactions.
Real Estate Office Manager
Keller Williams Realty Emerald Coast
Crestview, FL
04.2021 - 06.2021
- Achieved top ranking in program sales, surpassing all district offices in competitive initiative.
- Led and mentored team of 12+ real estate agents, resulting in improved sales performance through ongoing training.
- Directed monthly meetings and initiated educational workshops to promote agent development and success.
- Optimized office operations and enforced compliance with policies to enhance collaboration.
Education
Mortgage License - undefined
Bank of England Mortgage Nationwide Lender
08.2025
CNA448440 - Nursing
CNA - Florida
Florida03.2024
Heartsaver CPR AED Training - Infant, Children & Adults
NWFL State College
01.2023
CNA - Nursing
State Certified
North Carolina01.2013
Skills
- Patient scheduling and coordination
- Medical records management
- HIPAA compliance
- EMR/EHR systems proficiency
- Insurance verification and billing support
- Documentation Accuracy & Data Entry
- Client & Patient Relations Customer Service Excellence
- Microsoft Office Suite (Word, Excel, Outlook)
- Team Collaboration & Workflow Coordination
- Strong Communication (Verbal & Written)
- Problem-Solving & Time Management
- Adaptability in Fast-Paced Environments
Timeline
CNA & Mentor
Washington Nursing and Rehabilitation Center
11.2024 - Current
CNA
Crestview Nursing & Rehabilitation
12.2023 - 11.2024
Senior Mortgage Loan Officer
Bank of England Mortgage, FWB
06.2021 - 06.2024
Real Estate Office Manager
Keller Williams Realty Emerald Coast
04.2021 - 06.2021
Real Estate Title & Law
Mark A. Volette, P.A.
06.2013 - 06.2021
Mortgage License - undefined
Bank of England Mortgage Nationwide Lender
Heartsaver CPR AED Training - Infant, Children & Adults
NWFL State College
CNA448440 - Nursing
CNA - Florida
CNA - Nursing
State Certified