Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Strong team player, and able to jump into action when and where ever needed.
Overview
12
12
years of professional experience
Work History
Secretary
Southwest Tire Company LLC
Lake Charles, LA
03.2016 - Current
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Provided assistance with onboarding new employees by preparing orientation materials.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Greeted visitors and directed to appropriate location or person.
Organized and maintained filing systems for important documents.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Bartender
Coushatta Casino
Kinder, LA
02.2012 - 09.2016
Processed payments accurately and efficiently with POS system.
Resolved customer complaints in a professional manner.
Greeted customers and provided excellent customer service.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Provided drink suggestions to customers based on their preferences.
Organized storeroom inventory of supplies such as cups, napkins, straws.