Brittany Donovan
Lakeland,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. With the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Security Officer
Trident Protective Services
08.2019 - 05.2024
- Conducted regular patrols of key areas to spot and control security concerns.
- Greeted others professionally and courteously creating a welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle.
Togo Specialist
Outback Steakhouse
03.2018 - 07.2019
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Hostess and Togo Specialist
Cheddars Scratch Kitchen
02.2017 - 03.2018
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Auburndale High School
Auburndale, FL05.2017
Skills
- Report Writing
- Workplace Safety
- Punctuality
- Keen observer
- Superior customer service
- Team Player
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Adaptable and Flexible
- Detail Oriented
Timeline
Security Officer
Trident Protective Services
08.2019 - 05.2024
Togo Specialist
Outback Steakhouse
03.2018 - 07.2019
Hostess and Togo Specialist
Cheddars Scratch Kitchen
02.2017 - 03.2018
High School Diploma -
Auburndale High School
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