Brittany Dupree
Chicago,IL
Summary
Proven Security Dispatcher and Unarmed Security Officer with a track record of enhancing building safety and coordinating efficient emergency responses. At Kates Detective & Security Agency, leveraged dispatch software and critical thinking to reduce false alarms and improve officer response times. Excelled in maintaining detailed activity logs and fostering a secure environment through vigilant surveillance and teamwork.
Overview
7
7
years of professional experience
Work History
Security Dispatcher
Page Security
10.2022 - Current
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
Security Dispatcher
Security Professionals
12.2021 - 10.2022
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Increased officer accountability by tracking patrol routes and maintaining detailed activity logs for each shift.
- Utilized mapping tools and GPS technology to enhance officer response times by ensuring accurate location information during dispatches.
Unarmed Security Officer
Kates Detective & Security Agency
08.2018 - 10.2021
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Enhanced safety by conducting thorough and regular patrols of the premises.
- Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
No Adult Left Behind
Chicago, IL07-2024
Skills
- Dispatch software
- Daily reports
- Security systems
- Security patrol
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Critical thinking
- Computer skills
- Organizational skills
- Verbal and written communication
Timeline
Security Dispatcher
Page Security
10.2022 - Current
Security Dispatcher
Security Professionals
12.2021 - 10.2022
Unarmed Security Officer
Kates Detective & Security Agency
08.2018 - 10.2021
High School Diploma -
No Adult Left Behind
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