Miranda Mounce
Westpoint,USA
Summary
Security professional with reputation for reliability and effective crisis management. Proven ability to handle emergency situations with calm and precision, ensuring safety and security. Known for teamwork and adaptability, contributing to seamless operations and achieving safety goals.
Experienced with monitoring and coordinating security operations. Utilizes communication and problem-solving skills to ensure swift and effective responses. Track record of maintaining safety and security through diligent and efficient practices.
Professional with solid background in security operations and emergency response coordination. Skilled in monitoring systems, managing communications, and executing critical protocols. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable with excellent problem-solving abilities, effective communication, and keen attention to detail.
Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Dispatcher
Weiser Security Services | Weiser Security-Lafayette, IN
Lafayette, IN
03.2023 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Enforced company policies regarding trespassing, loitering, theft prevention, etc
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Investigated incidents involving property damage or thefts within the premises
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
- Collaborated with other security personnel to ensure seamless coverage of all areas
- Implemented safety protocols during severe weather conditions or natural disasters
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, implementing protocols for emergency situations.
Housekeeper
Greenhill Manor Nursing Home-Fowler, IN
Fowler, IN
01.2023 - 09.2023
- Assisted with cleaning restrooms, hallways, offices and bedrooms
- Removed trash
- Helped with laundry
- Kept items properly stocked
- Sanitized (area or item|rooms|bathrooms|counters|equipment)
- Cleaned windows
- Trained new hires
- Supervised daily cleaning operations to maintain a safe, sanitary environment for residents.
- Trained and mentored new staff on effective housekeeping techniques and safety protocols.
Dietary Aide/Cook
Green Hill Manor-Fowler, IN
Fowler, IN
08.2022 - 01.2023
- Prepare menu meals, prepare purée meals, prepare snacks and drinks, serve meals, clean, stock.
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Assisted with food service operations, ensuring timely delivery and presentation of meals.
- Maintained cleanliness and organization in dining areas and kitchen facilities.
- Monitored inventory levels, assisting in ordering supplies as needed to meet demand.
Security Officer
Securitas-Lafayette, IN
Lafayette, IN
01.2022 - 05.2022
- Performed daily patrols
- Conducted periodic security audits
- Promptly responded to all security violations and emergency calls
- Verified guest and vendor identifications at each entry
- Followed Subaru of America standard duties and procedures
- Conducted regular patrols to deter criminal activity and maintain a secure environment.
- Collaborated with local law enforcement agencies during investigations and incident responses.
Packer/Inspector
Drug Plastics & Glass-Oxford, IN
Oxford, IN
09.2021 - 01.2022
- Package quality medicine bottles according to work orders, maintain clean work area
- Operated packing machinery to ensure efficient product assembly and quality control.
- Inspected products for compliance with safety and quality standards before packaging.
Packer/Inspector
Drug Plastics & Glass-Oxford, IN
Oxford, IN
08.2020 - 06.2021
- Package quality medicine grade bottles according to work orders, maintain a clean work area
- Coordinated workflow with team members to optimize packing processes and minimize delays.
- Trained new staff on proper packing techniques and safety protocols, enhancing team performance.
Education
High school diploma -
Jefferson High School
Lafayette, IN05.2000
Skills
- Incident reports
- Daily reports
- Dispatch software
- Stress tolerance
- Security protocols
- Access control
- Security systems
- Security operations
- Security patrol
- Alarm monitoring
- Data systems operation
- Alarm systems monitoring
- Call records maintenance
- Radio frequencies monitoring
- Cross-departmental teamwork
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Prioritizing situations
- Attention to detail
- Call prioritization
- Listening skills
- Problem-solving abilities
- Dependable and responsible
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Situational awareness
- Dispatch coordination
- Computer-aided dispatching
- Providing clear directions
- Information documentation
Certification
- Driver's License
- First Aid Certification
- CPR Certification
Languages
English - Expert
Timeline
Security Dispatcher
Weiser Security Services | Weiser Security-Lafayette, IN
03.2023 - Current
Housekeeper
Greenhill Manor Nursing Home-Fowler, IN
01.2023 - 09.2023
Dietary Aide/Cook
Green Hill Manor-Fowler, IN
08.2022 - 01.2023
Security Officer
Securitas-Lafayette, IN
01.2022 - 05.2022
Packer/Inspector
Drug Plastics & Glass-Oxford, IN
09.2021 - 01.2022
Packer/Inspector
Drug Plastics & Glass-Oxford, IN
08.2020 - 06.2021
High school diploma -
Jefferson High School