Greg Wagner
Lakeland,FL
Summary
Dynamic security professional with extensive experience at AdventHealth, excelling in incident reporting and access control. Proven ability to enhance safety protocols and respond effectively under pressure. Skilled in dispatch software and committed to fostering a secure environment through proactive communication and training of team members.
Overview
29
29
years of professional experience
Work History
Security Dispatcher
AdventHealth Dade City Hospital
Dade City, Florida
01.2024 - Current
- Monitored security systems to ensure safety and compliance within hospital premises.
- Coordinated emergency response efforts, maintaining communication with first responders and hospital staff.
- Documented incidents accurately in real-time, enhancing incident reporting efficiency.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Utilized surveillance equipment to identify potential security threats proactively.
- Communicated effectively with various departments to address security concerns promptly.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Enhanced security response times by efficiently dispatching officers to incidents and alarms.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Assisted in emergency situations, coordinating resources and providing critical information to first responders.
- Trained new dispatchers on protocols and procedures, fostering a knowledgeable team environment.
Security Officer II
AdventHealth Zephyrhills and Dade City Hospitlas
03.2023 - 01.2024
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted regular patrols, identifying potential hazards and reporting incidents promptly.
- Assisted in controlling access points to maintain secure environments for staff and visitors.
- Responded quickly to emergencies, coordinating with local law enforcement and emergency services.
- Utilized surveillance systems effectively to monitor activities and deter potential threats on site.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Supervisor
Southeastern University
02.2018 - 02.2023
- Supervised security personnel, ensuring compliance with safety protocols and operational standards.
- Conducted regular inspections of premises to identify vulnerabilities and mitigate risks.
- Coordinated incident response procedures, maintaining effective communication with law enforcement agencies.
- Trained new staff on security practices, enhancing team performance and operational efficiency.
- Monitored surveillance systems, identifying suspicious activities and escalating issues appropriately.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Officer
Lakeland Regional Health Medical Center
03.2015 - 03.2018
- Monitored surveillance equipment to detect and respond to security breaches.
- Conducted regular patrols to ensure safety of premises and personnel.
- Investigated incidents and reported findings to management for further action.
- Collaborated with local law enforcement on safety protocols and emergency response plans.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Deputy Sheriff
Polk County Sheriff's Office
Lakeland, FL
01.1997 - 03.2015
- Enforced laws and maintained public safety through proactive patrols and community engagement.
- Conducted thorough investigations of incidents, gathering evidence, and documenting findings accurately.
- Responded swiftly to emergency calls, ensuring effective resolution of critical situations and minimizing risks.
- Collaborated with local agencies to enhance community outreach programs, fostering trust and cooperation.
- Trained new deputies in operational procedures and best practices, promoting team efficiency and effectiveness.
- Developed strategies for crime prevention, utilizing data analysis to identify trends and target areas of concern.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Provided security at various community events, ensuring a safe environment for attendees.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
Education
No Degree - Law Enforcement
Sarasota Technical College
Sarasota, FL08-1996
Skills
- Daily reports
- Access control
- Security protocols
- Stress tolerance
- Dispatch software
- Incident reporting
- Incident reports
Timeline
Security Dispatcher
AdventHealth Dade City Hospital
01.2024 - Current
Security Officer II
AdventHealth Zephyrhills and Dade City Hospitlas
03.2023 - 01.2024
Security Supervisor
Southeastern University
02.2018 - 02.2023
Security Officer
Lakeland Regional Health Medical Center
03.2015 - 03.2018
Deputy Sheriff
Polk County Sheriff's Office
01.1997 - 03.2015
No Degree - Law Enforcement
Sarasota Technical College
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