Brittany Estill
Somerset,TX
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking and customer service skills at Coyote Ugly Saloon to enhance guest experiences, significantly boosting walk-in business. Expert in cash handling and team collaboration, I consistently maintained high satisfaction levels among customers, demonstrating a keen ability to handle complaints with poise.
Overview
5
5
years of professional experience
Work History
Waitress
Coyote Ugly Saloon
San Antonio, TX
02.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Teller
Texas Community Bank
Somerset, TX
07.2019 - 01.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Home School
Somerset, TX06.2016
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cash Handling
- Hospitality service expertise
- Handling Complaints
Timeline
Waitress
Coyote Ugly Saloon
02.2022 - Current
Teller
Texas Community Bank
07.2019 - 01.2023
High School Diploma -
Home School