Brittany Fausto Williams
Pacific Grove ,CA
Summary
Dependable and personable professional with 11 years of experience in healthcare and direct client care. Strong background in customer service, communication, safety, confidentiality, documentation, organization, and working in fast-paced environments. Experienced in listening to individual needs, providing clear information, handling difficult situations professionally, and building trusting relationships. Quick learner with a strong interest in cannabis education, customer service, and responsible product guidance.
Overview
4
4
years of professional experience
Work History
Nursing assistant
Pacific Grove Healthcare Center
Pacific Grove , CA
03.2022 - 06.2026
- Provided professional, respectful, and compassionate service to patients and families.
- Built positive relationships with patients and families through active listening, clear communication, and tailored responses to individual needs.
- Explained information and instructions in a clear and approachable manner.
- Maintained confidentiality and handled sensitive personal information responsibly.
- Followed strict safety procedures, workplace policies, and regulatory requirements.
- Maintained accurate documentation and demonstrated strong attention to detail.
- Managed diverse responsibilities while ensuring efficient service delivery in a fast-paced environment.
- Remained calm and professional when handling stressful, emotional, or difficult situations.
- Collaborated with coworkers and healthcare professionals to enhance quality of patient care.
- Ensured work areas were clean, organized, and compliant with safety standards.
- Demonstrated reliability, punctuality, flexibility, and a strong work ethic.
- Adapted quickly to changing situations and individual customer/client needs.
- Monitored supplies and helped maintain an organized inventory of necessary materials.
- Demonstrated discretion and professionalism when working with people from a variety of backgrounds.
Certified Nursing Assistant
Natividad Hospital
Salinas, California
08.2024 - 02.2025
- Provided excellent service while assisting clients with daily needs and requests.
- Communicated effectively with clients, families, coworkers, and supervisors.
- Maintained a professional, positive, and respectful attitude.
- Prioritized tasks effectively while managing multiple responsibilities.
- Followed established procedures and safety guidelines.
- Maintained accurate records and completed required documentation.
- Worked independently while contributing effectively to a team environment.
Education
Anzar High School
San Juan Bautista, CASkills
- Recordkeeping
- Attentive to detail
- Customer service
- Communication
- Active listening
- Teamwork
- Working in fast-paced environments
- Maintaining clean work areas
- Dependable
- Quick learner
Timeline
Certified Nursing Assistant
Natividad Hospital
08.2024 - 02.2025
Nursing assistant
Pacific Grove Healthcare Center
03.2022 - 06.2026
Anzar High School