ZACHARY THRASH
Crestview,FL
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
8
8
years of professional experience
Work History
Sales Representative
RCP America
01.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Server/Bartender
Bonefish Grill
01.2023 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Account Executive
PLS Logistics
06.2022 - 01.2023
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts
- Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.
Sales Specialist
Lowes Home Improvement
08.2020 - 02.2022
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Interacted with numerous customers daily to provide personalized product guidance, resolve issues, and open new accounts
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules
- Drafted, finalized and submitted paperwork to complete sales
- Provided first-rate service to all customers and potential customers
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Project Manager
PuroClean
06.2017 - 07.2020
- Met project deadlines without sacrificing build quality or workplace safety
- Led project teams through design, construction and launch process
- Leaving job sites with orderly appearance and follow uniform and policy guidelines
- Communicating and managing customer concerns with GM/Owner effectively
- Maintaining cleanliness of products and equipment to its highest standard
- Ensure clear communication with office staff, immediate supervisor and fellow technicians
Education
Bachelor of Science - Marketing
Jacksonville State University
Jacksonville, AL05.2022
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales presentations
- Sales closing
- Cold calling
- Lead prospecting
Timeline
Sales Representative
RCP America
01.2024 - Current
Server/Bartender
Bonefish Grill
01.2023 - 01.2024
Account Executive
PLS Logistics
06.2022 - 01.2023
Sales Specialist
Lowes Home Improvement
08.2020 - 02.2022
Project Manager
PuroClean
06.2017 - 07.2020
Bachelor of Science - Marketing
Jacksonville State University
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