Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Finch

Jackson,MI

Summary

Adept at multitasking and delivering exceptional customer service for the past 14 years, I significantly have enhanced guest satisfaction at all restaurants I have been employed at. My expertise in liquor, beer, and wine, combined with an outgoing personality, fostered a welcoming atmosphere and developed a loyal clientele. Demonstrated reliability and effective communication underpin my track record of success in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Bartender/Restaurant Server

Chase Sports Bar
05.2024 - Current


  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Restaurant Server

Applebee's Neighborhood Grill & Bar
10.2012 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Restaurant Server

Klavon's Pizzeria and Pub
02.2019 - 03.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Bartender/ Restaurant Server

Rick's Restaurant and Sports Bar
05.2017 - 11.2018
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender/ Restaurant Server

Kornerstone Bistro
03.2016 - 04.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Restaurant Server/ Host

Pizza Hut
05.2010 - 11.2012
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associate of Science -

Baker College
Jackson, MI
05.2026

High School Diploma -

Northwest High School
Jackson, MI
05.2012

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Payment Processing
  • Menu Memorization
  • Clear and effective communication
  • Outgoing Personality

Timeline

Bartender/Restaurant Server

Chase Sports Bar
05.2024 - Current

Restaurant Server

Klavon's Pizzeria and Pub
02.2019 - 03.2020

Bartender/ Restaurant Server

Rick's Restaurant and Sports Bar
05.2017 - 11.2018

Bartender/ Restaurant Server

Kornerstone Bistro
03.2016 - 04.2018

Bartender/Restaurant Server

Applebee's Neighborhood Grill & Bar
10.2012 - Current

Restaurant Server/ Host

Pizza Hut
05.2010 - 11.2012

Associate of Science -

Baker College

High School Diploma -

Northwest High School

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Brittany Finch