Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Fruggiero

Tucson,AZ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Security Officer

Department of Military Affairs
Marana, AZ
03.2025 - Current
  • Monitored security systems and conducted regular patrols to ensure safety and compliance.
  • Responded to incidents and emergencies, implementing protocols for effective resolution.
  • Assisted in maintaining accurate logs of activities and incidents for reporting purposes.
  • Collaborated with military personnel to enforce security measures during events and operations.
  • Conducted access control checks, verifying identification of personnel entering restricted areas.
  • Provided training support to new officers on safety procedures and operational protocols.
  • Identified potential security risks, recommending improvements to enhance overall safety measures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Firefighter

Accord Fire Department
Accord, NY
03.2016 - 05.2020

Volunteer firefighter

  • Responded to emergency calls, ensuring rapid and effective firefighting operations.
  • Operated and maintained firefighting equipment, ensuring readiness for emergencies.
  • Collaborated with team members during rescue operations to ensure safety and efficiency.
  • Trained new firefighters on protocols, equipment usage, and safety procedures.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
  • Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.

Dispatcher

Emstar
Poughkeepsie, NY
12.2018 - 05.2019
  • Coordinated emergency response efforts, ensuring timely dispatch of resources to critical locations.
  • Managed communication between field personnel and office staff to streamline operational workflows.
  • Maintained accurate records of service calls, enhancing data integrity for reporting purposes.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.

Security Officer

Green Mountain Concert Services
Accord, NY
02.2017 - 03.2019

On call for concerts.

  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Examined doors, windows and gates to verify security.
  • Conducted Vehicle checks.

Shift Leader

Dollar General
Kerhonkson, NY
01.2016 - 11.2018
  • Supervised daily store operations to ensure efficient workflow and adherence to company policies.
  • Trained and mentored new team members on customer service best practices and operational procedures.
  • Managed inventory levels, conducting regular stock assessments to optimize product availability.
  • Collaborated with management to develop training programs aimed at improving team performance and productivity.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Retail Sales Associate

Walmart
Napanoch, NY
01.2015 - 01.2016
  • Maintained organized merchandise displays to enhance customer shopping experience.
  • Assisted in inventory management, ensuring stock levels met demand while minimizing shrinkage.
  • Collaborated with team members to execute promotional events, driving sales and engagement.
  • Monitored store cleanliness and safety protocols, contributing to a positive shopping environment.
  • Helped customers complete purchases and locate items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Kingston Hight School
Kingston, NY
06-2014

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service
  • Emergency response
  • Conflict de-escalation
  • Dispatch
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Money handling
  • Sales expertise
  • Order processing
  • Friendly and outgoing

Timeline

Security Officer

Department of Military Affairs
03.2025 - Current

Dispatcher

Emstar
12.2018 - 05.2019

Security Officer

Green Mountain Concert Services
02.2017 - 03.2019

Firefighter

Accord Fire Department
03.2016 - 05.2020

Shift Leader

Dollar General
01.2016 - 11.2018

Retail Sales Associate

Walmart
01.2015 - 01.2016

High School Diploma -

Kingston Hight School