Customer service professional with experience in cash handling and transaction processing. Strong focus on accuracy in register operations and attention to detail. Consistent, friendly customer support that resolves issues efficiently.
Work History
Customer Service Cashier
Publix | Ocala, Florida
Processed cash, card, and EBT transactions at Publix checkout lanes, ensuring smooth transaction flow.
Greeted customers and addressed inquiries about Publix products and services, enhancing customer satisfaction.
Bagged groceries and organized carts efficiently, improving customer convenience and experience.
Cashier
Kohls Corp | Ocala, FL
Greeted customers and ensured positive checkout experience at register stations.
Greeted customers and provided friendly checkout support at register stations.
Counted cash drawer and organized register funds for efficient shift transitions.
Specialist
Chase Bank | Plano, Texas
Provided technical support for complex issues, facilitating effective problem resolution for customers.
Resolved customer issues through phone, email, and branch communication, enhancing customer satisfaction.
Ensured confidentiality of client records, adhering to Chase Bank security protocols to protect sensitive information.
Customer Service Representative
PSCU Financial Services | Ocala, Florida
Checked member identity before sharing sensitive account information.
Provided credit union members with courteous, professional phone support.
Stayed calm and professional during stressful situations and helped diffuse tense interactions.