Brittany Galloway
Pontotoc,United States
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Sales Associate Team Leader
Kangaroo Express
10.2013 - 02.2016
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Answered customer questions about sizing, accessories, and merchandise care.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Evaluated staff performance regularly, offering constructive feedback and implementing professional development opportunities.
- Cultivated a positive work environment, fostering strong teamwork and high employee morale.
Education
Medical Office & Billing Specialist - Office And Billing
Ultimate Medical Academy - Clearwater
Clearwater, FLHigh School Diploma -
South Pontotoc High School
Pontotoc, MS05.2012
Skills
- Medical Billing
- Appointment Scheduling
- Insurance Claims Processing
- Coding Systems
- Revenue Cycle Management
- Organized
- Problem-Solving
- Efficiency
- Analytical Thinking
- Efficient
- Excellent communication
- Collaboration
- Knowledgeable in medical terminology
- Attention to Detail
- Detail-oriented
- Strong computer skills
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Money Handling
- Store Opening and Closing
- Complex Problem-Solving
Personal Information
- Date of Birth: 01/19/92
- Nationality: White
Hobbies and Interests
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Baking
Deans list
Received Dean's List for four semesters while receiving a constant 4.0 GPA
Timeline
Sales Associate Team Leader
Kangaroo Express
10.2013 - 02.2016
Medical Office & Billing Specialist - Office And Billing
Ultimate Medical Academy - Clearwater
High School Diploma -
South Pontotoc High School
Similar Profiles
Crystal PattersonCrystal Patterson
Cashier at Kangaroo ExpressCashier at Kangaroo Express
DILIP CHHABRIADILIP CHHABRIA
Cashier Supervisor at Kangaroo ExpressCashier Supervisor at Kangaroo Express
Rosalyn WellsRosalyn Wells
Cashier at Kangaroo ExpressCashier at Kangaroo Express