Brittany George
Norcross,GA
Summary
My experience spans over 3 years as a medical courier. I have excellent knowledge of medical terminology and handling procedures for transporting medical supplies and specimens. In addition, I am detail oriented and have the ability to follow strict guidelines and protocols. Other skills that I exude are great time management skills, ensuring on-time delivery of critical items, proficiency in utilizing GPS systems and route optimization software to find the most efficient delivery routes, excellent communication skills, both written and verbal, with the ability to interact professionally with medical staff and clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Courier
Heart2Heart Courier Services LLC
01.2023 - Current
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Developed strong relationships with clients by consistently delivering outstanding service and maintaining professionalism at all times.
- Increased accuracy in record-keeping through diligent documentation of shipment details, including pickup times, delivery locations, and recipient signatures.
- Contributed to company growth by proactively identifying potential new clients within assigned territory.
- Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
Medical Courier
Quick Pace Delivery Services LLC
03.2021 - 12.2022
- Safely and efficiently transported medical supplies, specimens, and equipment between healthcare facilities, laboratories, and patient's homes.
- Adhered to strict protocols and handling procedures to ensure the integrity and safety of medical items during transport.
- Utilized GPS systems and route optimization software to plan and navigate the most efficient delivery routes.
- Maintained accurate records of deliveries, including signatures, pickup and delivery times, and any special instructions.
- Communicated effectively with medical staff, clients, and patients to provide updates on delivery status and address any concerns or questions.
Education
Bachelor of Science - Health Administration
Clayton State University
Morrow, GA12.2017
Skills
- Excellent Driving Skills
- Route Planning
- HIPAA and OSHA Compliance
- Attention to Confidentiality
- Handling Pharmaceutical Materials
- Building Physician Relationships
- Excellent Time Management Skills
- Strong attention to detail and
- Proficient in using GPS systems and route optimization software
- Exceptional communication and interpersonal skills
- Knowledge of medical terminology and handling procedures
Certification
Integrity Medical Courier Training
- Bloodborne Pathogen/Exposure control
- HIPAA Compliance
- Specimen Handling and Transport
Timeline
Medical Courier
Heart2Heart Courier Services LLC
01.2023 - Current
Medical Courier
Quick Pace Delivery Services LLC
03.2021 - 12.2022
Bachelor of Science - Health Administration
Clayton State University
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