Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mark Neal

Mark Neal

Courier
Berryville,AR

Summary

Proven professional with a track record of exceeding sales quotas at Dell Computers and ensuring the safe, confidential transport of medical supplies for TexMaster Express. Skilled in HIPAA compliance and customer satisfaction, demonstrating exceptional problem-solving abilities and interpersonal skills. Achieved top 0.01% sales rank, showcasing dedication to results and excellence. Energetic Medical Courier with extensive experience delivering medical records and specimens. Detail-oriented with focus on meeting requirements and deadlines. Possesses safe record and valid driver's license in State. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Medical Courier

TexMaster Express
01.2010 - 12.2010
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Inbound Sales Representative

Dell Computers
09.2004 - 04.2005
  • Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
  • Increased product knowledge through continuous training, resulting in improved sales performance.
  • Responded to customers within required turnaround times.
  • Documented details of calls and customer interactions.
  • Achieved top .01% rank in overall sales within the company.

Counter Service Pizza Maker

Pizza Hut
09.2001 - 09.2002
  • Maintained a positive attitude under pressure, contributing to a pleasant working environment for both staff and customers alike.
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
  • Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
  • Took and processed customer orders.
  • Frequently received tips from customers who found my pizzas to be the most delicious!

Education

Not Completed - International Business Management

Austin Community College, Austin, TX
01.2009
  • Scholarship Recipient
  • 4.0 GPA
  • Degree Not Completed Due to Unfortunate Onset of Schizophrenia

Skills

  • Attention to confidentiality
  • Route Planning
  • Clean Driving Record
  • Handling pharmaceutical materials
  • Excellent driving skills
  • Licensed driver in Arkansas
  • HIPAA Compliance
  • Valid Arkansas Driver's License
  • Delivering medical records
  • Punctuality
  • Safe Driving
  • Vehicle Maintenance
  • Package pickup and delivery
  • Vehicle loading
  • Local routes
  • Clerical Support
  • Heavy Lifting
  • Documentation
  • Returns pickup
  • Item tracking
  • Payment Collection
  • Issue Escalation
  • Handheld scanning devices
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Effective Communication
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Team building
  • Task Prioritization
  • Self Motivation
  • Interpersonal Skills
  • Analytical Thinking
  • Goal Setting
  • Professionalism

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Medical Courier - TexMaster Express
01.2010 - 12.2010
Inbound Sales Representative - Dell Computers
09.2004 - 04.2005
Counter Service Pizza Maker - Pizza Hut
09.2001 - 09.2002
Austin Community College - Not Completed , International Business Management
Mark NealCourier