Brittany Getch
Bowdoin,Maine
Summary
As an outgoing, organized, and highly driven individual who has the desire to be a part of something bigger than myself, I am looking for an environment where I can be challenged and can demonstrate acute attention to detail while also reaching my goals. I follow directions well, but am also self-motivated and able to complete my daily prioritized checklist of tasks. I enjoy putting a smile on other people's faces and find satisfaction in providing products and services that best fit an individual's needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Banker
Camden National Bank
04.2023 - Current
- Strengthens client relationships by providing personalized banking solutions and excellent customer service.
- Assists customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborates with branch team members to improve overall performance and achieve sales targets consistently.
- Develops and maintains customer and client relationships to best determine needs of every individual and how the financial institution can best assist them.
- Responsible for account openings, maintenance, and internal referrals.
- Assesses accounts and customer needs to find the best financial solution for every client.
Marketing Manager
Trades Work Professionals, LLC & Getch Realty, LLC
01.2022 - Current
- Increases brand awareness by developing and implementing strategic marketing campaigns including branded advertisements, fliers, and mailers.
- Boosts sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Manages social media advertisement and presentation for several small businesses throughout the Mid-Coast Maine area.
- Facilitates conversations and questions with customers as the reach out by way of social media platforms.
- Designs, organizes, and orders the logos that represent these small businesses as well as the gear and branded materials that are used.
Relationship Banker
Camden National Bank
06.2022 - 04.2023
- Answers customer questions and explains available services such as deposit accounts, bonds and securities.
- Presents new and additional products and services to existing customers.
- Secures and qualifies customer referrals by handling customer needs and by directing clients to the bank's loan officers and financial consultants while also achieving sales goals.
- Processes customer requests for statements, ordering additional checks and updating customer personal information in database.
- Backs up teller team by handling needs of new and existing customers at main counter.
- Demonstrates respect, friendliness and willingness to help wherever needed.
Bank Teller- Full Time
Camden National Bank
05.2021 - 06.2022
- Establishes lasting relationships with customers through greetings and conversations that allows for long term referral opportunities
- Answers customer inquiries regarding account balances, transaction history, and services charges
- Educates customers on use of banking website and mobile apps
- Identifies sales opportunities and refers customers to products that best fit their needs
- Manages between 50 to 100 daily transactions with accuracy and care
- Referred and sold 18 accounts during Quarter 2 Checking Account Challenge for the Southern Region of CNB, finishing second as a new teller to the bank
Bank Teller - Part Time
Camden National Bank
12.2020 - 05.2021
- Builds and strengthens customer relationships by leveraging excellent interpersonal and communication skills
- Handles customer currency in accurate deposit and withdrawal transactions
- Checks amount details and fraud markers for transaction papers such as checks and money orders
- Provides customer records on demand, including account statements and requested checks
- Refers bank products to new and existing customers
Sales Associate
L.L.Bean
11.2019 - 02.2021
- Educates customers on promotions to enhance sales
- Delivers high level of assistance by locating products and checking store system for merchandise at other sites
- Established a superb sales record by being listed in the top ten credit card sales for all associates in the '20-'21 season
Sales Associate
Ann Inc. (Loft Outlet)
11.2019 - 5 2021
- Tracks stock using company inventory management software
- Organizes racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Works alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Increased credit card sales in the Freeport location by selling five individual credit cards account with in the first week of employment
Educational Technician III
Margaret Murphy Centers for Children
03.2016 - 09.2019
- Assisted students with intellectual disabilities.
- Taught and collected data for Individual Education Plans (IEP) using Microsoft applications.
- Organized and instructed group activities as well as individual instruction for ages 2-6.
Barista
Starbucks
12.2014 - 08.2016
- Performed barista duties and other food service activities
- Encouraged a customer service friendly environment
Education
Bachelor of Music Education - Music Education
University of Southern Maine
Portland, Maine12.2015
High School Diploma -
Mt. Ararat High School
Topsham, Maine06.2011
Skills
- Proficient in Microsoft applications (Word, Office, PowerPoint, Excel)
- Able to operate Macintosh and Windows Applications
- Works with Canva and other video editing software
- Excels in customer service and satisfaction
- Trained in lesson plan construction and execution
- Musician (voice, flute, piano, cello)
Certification
- Notary Public (Expires August 28th, 2029)
Timeline
Relationship Banker
Camden National Bank
04.2023 - Current
Relationship Banker
Camden National Bank
06.2022 - 04.2023
Marketing Manager
Trades Work Professionals, LLC & Getch Realty, LLC
01.2022 - Current
Bank Teller- Full Time
Camden National Bank
05.2021 - 06.2022
Bank Teller - Part Time
Camden National Bank
12.2020 - 05.2021
Sales Associate
L.L.Bean
11.2019 - 02.2021
Sales Associate
Ann Inc. (Loft Outlet)
11.2019 - 5 2021
Educational Technician III
Margaret Murphy Centers for Children
03.2016 - 09.2019
Barista
Starbucks
12.2014 - 08.2016
Bachelor of Music Education - Music Education
University of Southern Maine
High School Diploma -
Mt. Ararat High School
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