Talha Qasim
Quincy,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Relationship Banker
Bank of America
01.2024 - Current
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Balanced teller drawers, ATM's, and Vaults.
- Meet with business partners to understand goals and recommend solutions to fit specific needs.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Exceeded sales goals in consumer and small business on consistent basis.
Self Employed
UberEats
11.2021 - 12.2023
- Developed and maintained relationships with clients and vendors.
- Provided excellent customer service and addressed any concerns or issues promptly.
- Continuously evaluated and improved business processes to increase efficiency and productivity.
Cashier
Stop & Shop
05.2020 - 07.2021
- Followed proper cash handling procedures and balanced cash drawer at the end of each shift.
- Resolved customer complaints and escalated issues to management when necessary.
- Operated cash register, credit card machine, and other electronic equipment with proficiency.
- Provided friendly and courteous customer service to ensure a positive shopping experience.
Cashier
Clam Box
06.2018 - 08.2019
- Operated cash register, credit card machine, and other electronic equipment with proficiency.
- Provided accurate and friendly customer service to ensure positive shopping experience.
Volunteering
Milton Elementary School
05.2018 - 06.2018
- Teaching kids on how to play baseball every Sunday over eight weeks.
Education
Undergraduate - Computer Engineering
UMass Boston
05.2022
High School Diploma - undefined
North Quincy High School
06.2021
Skills
- Proficient in: Microsoft Office Suite (Word, Excel, Powerpoint); Outlook; Windows and Mac Operating System
- Critical thinking and problem solving
- Strong oral and written communication
- Professionalism and strong work ethic
- Notary
Timeline
Relationship Banker
Bank of America
01.2024 - Current
Self Employed
UberEats
11.2021 - 12.2023
Cashier
Stop & Shop
05.2020 - 07.2021
Cashier
Clam Box
06.2018 - 08.2019
Volunteering
Milton Elementary School
05.2018 - 06.2018
High School Diploma - undefined
North Quincy High School
Undergraduate - Computer Engineering
UMass Boston
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