Brittany Goldstein
Lexington Park,MD
Summary
Studious and passionate professional with extensive knowledge of teaching material using modern methodologies. Cultivates positive relationships with students to enhance participation and increase overall success. Outgoing and friendly with fantastic attention to detail.
Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.
Overview
9
9
years of professional experience
Work History
Teacher
little peoples childcare
Lexington Park, MD
12.2022 - Current
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Residential Counselor
New Hope Carolinas
Rock Hill, South Carolina
09.2019 - 09.2021
- Collaborated with other counselors to develop programs that address needs of residents.
- Monitored client progress, documented observations, and reported changes in behavior to supervisors.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Supervised self-administration of medications for residents.
- Conducted regular rounds to keep residents and areas safe and secure.
- Assisted with crisis intervention services when needed.
Customer Service Representative
Iqor Holdings US
Charlotte, North Carolina
06.2016 - 09.2019
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted available products and services to customers during service, account management and order calls.
Substitute Teacher
York County Public Schools
Rock Hill
01.2016 - 01.2019
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Integrated real-world examples to make learning relevant and engaging.
- Developed creative learning strategies to engage all types of learners.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Promoted a safe and secure atmosphere within the classroom setting.
Education
Associate of Arts - Early Childhood Education
Clinton College
Rock Hill, South Carolina05-2015
Skills
- Family involvement
- family oriented
- Subject matter expertise
- Learning assessments
- Special education
- Classwork assignment
- Student motivation
training /certification
- cpr and first aid training
- basic health training
Timeline
Teacher
little peoples childcare
12.2022 - Current
Residential Counselor
New Hope Carolinas
09.2019 - 09.2021
Customer Service Representative
Iqor Holdings US
06.2016 - 09.2019
Substitute Teacher
York County Public Schools
01.2016 - 01.2019
Associate of Arts - Early Childhood Education
Clinton College