Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Gordon

Littleton,CO

Summary

Proven Office Manager and Senior Accountant at Spark Sensations, adept in office administration and customer service, significantly enhancing financial accuracy and client satisfaction. Skilled in organizational tasks and makeup application, demonstrating exceptional ability to meet diverse client needs. Achieved notable improvements in team performance and service delivery through effective leadership and cross-training.

Overview

10
10
years of professional experience

Work History

Office Manager /Senior Accountant

Spark Sensations
09.2022 - 07.2024
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.

Salon Receptionist

Studio One Salon
01.2021 - 06.2024
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.

Manager

Be Tru Organics
11.2018 - 05.2021
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.

Manager

100% Pure
11.2014 - 11.2018
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Esthetics - Esthetics

Aveda Institute
New York, NY

Make Up Artistry - Beauty

M.U.D Make-Up Academy
Los Angeles, CA

Esthetics - Esthertics

Beautiful You Skincare Academy
Littleton, CO
10.2024

Skills

    Customer Service

    Office Management

    Organizational Skills

    Office Administration

    Makeup Application

    Skin analysis

    Appointment Scheduling

    Skincare consultation

    Hair removal expertise

    Customized Treatment Plans

Timeline

Office Manager /Senior Accountant

Spark Sensations
09.2022 - 07.2024

Salon Receptionist

Studio One Salon
01.2021 - 06.2024

Manager

Be Tru Organics
11.2018 - 05.2021

Manager

100% Pure
11.2014 - 11.2018

Esthetics - Esthetics

Aveda Institute

Make Up Artistry - Beauty

M.U.D Make-Up Academy

Esthetics - Esthertics

Beautiful You Skincare Academy

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Brittany Gordon