Brittany Green

Overview:

• Worked within a direct-sales model to promote, sell, and market the company's health and wellness products.

Key Responsibilities:

• Actively promoted and sold true raw whole food plant based supplements to consumers through social media and at in person events. Created own presentations and social media Live videos providing detailed information about the supplements.
• Built and maintained a loyal customer base. I provided customer service and addressed inquiries.
• Grew a team of independent sales associates and mentored them with their businesses.
• Participated in ongoing trainings to gain product knowledge and improve sales techniques.
• Worked towards specific monthly goals.

Overview:

• Performed comprehensive accounting, financial support, and administrative functions that focused on the accurate daily recording of grain, truck, barge and rail shipments.

Key Responsibilities:

• Responsible for the full-cycle settlement process, ensuring accurate and timely payments to farmers and vendors while managing inventory-related accounting, such as month end bushel balancing.
• Worked with farmers and vendors in person and over the phone to manage issues or discrepancies with their tickets, invoices or payments.
• Provided office support such as managing phone calls, filing, greeting visitors, and ordering office supplies.

Overview:

• Was a liaison between top customers and internal teams (Commercial, Operations, Supply chain), provided accurate product/service information, resolving inquiries, and managing orders to ensure high satisfaction.

Key Responsibilities:

• I processed orders, managed logistics and handled billing/payments efficiently.
• I identified, analyzed, and solved product or service issues, including navigating roadblocks and ensuring quick resolution.
• I utilized software such as SAP to manage data and reporting.

Overview:

• Responsible for managing a caseload of individuals applying for Social Security Disability. I acted as an advocate for clients, guiding them through complex, often stressful, federal disability processes.

Key Responsibilities:

• Handled high volume of cases, including reviewing and analyzing medical evidence to determine the viability of claims.
• Acted as the primary point of contact for clients, which involved heavy phone and e-mail communication to gather information, explain benefits, and provide updates.
• Accurately updated case management systems with detailed notes, medical information, and application forms.
• Educated clients on the SSDI process and supported them through appeals, including completing forms to meet strict deadlines.
• Collaborated with team members, case managers, and government agencies to move claims forward.

Overview:

• Provided administrative and technical support for claims, particularity those at higher levels of appeal (3 and 4) in the Social Security Disability processes. I acted as the liaison between claimants and internal, highly specialized staff, ensuring that all necessary information was gathered, documented and processed in a timely manner.

Key Responsibilities:

• Managed a caseload of applicants by updating records, tracking status, and assisting with file development.
• Performed heavy data entry into internal case management systems (e.g., recording medical evidence, vocational history, and medical conditions).
• Requested and received medical records for claimants via phone and electronically from doctors offices.
• Handled tasks such as sending records to imaging for case workup. Submitted medical records and briefs electronically in a timely manner to meet deadlines. Filed many medical records daily.

Overview: (I worked this as a summer job when I was home from college between the years of 2004-2008.)

• I drove revenue for the store and enhanced customer experience by delivering excellent service , product knowledge, and transaction processing.

Key Responsibilities:

• Provided exceptional customer service to enhance shopping experience and foster loyalty.
• Assisted in visual merchandising to create appealing product displays and maximize sales potential.
• Maintained knowledge of current promotions, policies, and product features to effectively address customer inquiries.
• Processed transactions accurately, ensuring efficient checkout procedures and minimizing errors.
• Developed relationships with customers, leading to increased repeat business.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.