Brittany Guzman
Garage Clothing Store
5870 SW 187th Dr, Beaverton,OR
5
years of professional experience
Accomplished retail operations and visual professional with a strong focus on team leadership and customer engagement. Proven history of developing staff through targeted coaching and training, while driving operational excellence. Committed to delivering outstanding customer experiences and maintaining high brand standards.
Work History
Assistant Store Manager
1 Month- Supervised visual merchandising guidelines for window displays, the fitting room, and the sales floor.
- To uphold store standards, I kept an eye on how product was presented and fixed any visual irregularities.
- Enhanced consumer involvement through efficient use of promotional materials and graphic components.
- Oversaw the opening and closing processes and suggested modifications to improve daily operations' effectiveness.
- Sales associates received coaching on selling strategies, product knowledge, and customer service.
Operations Assistant Manager
7 Months- Managing daily floor operations, opening and closing procedures, and team execution
- Coordinated day-to-day activities to improve team productivity.
- Improved onboarding procedures by creating training materials for new hires.
- To ensure consistent execution, employees were trained on SOPs, POS processes, and customer service standards.
- To maintain store performance, operational concerns were quickly escalated and corrective actions were implemented.
- Enabled daily prioritizing, work delegation, and scheduling to maintain operations in line with corporate objectives.
Sales Lead
5 Months- Coach and support sales associates to improve product knowledge, customer engagement, and sales.
- Drive customer experience through personalized recommendations, product knowledge, and brand storytelling.
- Act as manager-on-duty when required, resolving customer concerns and supporting operational tasks.
Floor Supervisor
4 Years 1 Month- Supervised and developed sales team through coaching, onboarding, and one-on-one training to improve performance.
- Maintained daily store operations including POS transactions, cash handling, inventory tracking, and loss prevention.
- Delegated tasks and stayed organized during peak periods to make sure operations flowed.
- Maintained visual merchandising and brand standards to align with company standards.
Education
Bachelor of Arts - Marketing And Psychology
Skills
Sales engagement
Visual merchandising
Operational efficiency
Inventory management
Employee training
Leadership coaching
Timeline
Assistant Store Manager
Garage Clothing Store
10.2026 - CurrentRead More
Operations Assistant Manager
POP MART
03.2026 - 10.2026Read More
Sales Lead
POP MART
10.2025 - 03.2026Read More
Floor Supervisor
Vans
08.2021 - 09.2025Read More
Portland State University
Bachelor of Arts from Marketing And Psychology
Read More