Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Hadden

Highland,MI

Summary

Dedicated and empathetic professional with a background in managing sensitive situations, providing emotional support, and anticipating the needs of those around me. Proven ability to demonstrate adaptability, active listening, and problem solving in high stress situations. I am seeking to leverage my skills and experience to inspire, mentor, and guide at-risk youth.

Overview

12
12
years of professional experience

Work History

Funeral Service Assistant

Lynch & Sons
04.2023 - 11.2024
  • Upheld client confidentiality and privacy by diligently managing sensitive personal information related to deceased individuals and their families.
  • Demonstrated empathy for grieving families by offering emotional support and guidance throughout the entire process.
  • Maintained a high level of professionalism by adhering to all funeral home policies and ethical standards while interacting with families and colleagues.
  • Demonstrated cultural sensitivity by accommodating diverse family traditions and religious customs during funeral services.
  • Facilitated smooth transportation for the deceased by coordinating with cemeteries or crematories on scheduling and logistics.
  • Assisted with the preparation and display of the deceased, ensuring respectful presentation throughout the visitation and service period.

Foreman

Great Oaks Landscape Associates
04.2019 - 11.2023
  • Adapted leadership approach to individual team needs, promoting growth, accountability, and mutual respect
  • Supervised and managed a diverse team with language barriers successfully
  • Demonstrated problem-solving abilities by assessing the situations, making informed decisions, and implementing solutions under pressure
  • Maintained detailed records of work progress, performance, and incident reports ensuring accurate documentation

Sponsor

AA / NA
01.2016 - 01.2020
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
  • Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.

Server Team Lead

O'malleys Irish Pub
01.2013 - 04.2019
  • Maintained a calm and focused demeanor during high- pressure situations
  • Adapted to diverse personalities and needs
  • Improved security measures with thorough system audits, regular updates, and vulnerability assessments.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Cultivated warm relationships with regular customers.

Education

GED -

Army Prep School
Fort Jackson, Sc
01-2009

Skills

  • Compassionate communication
  • Emotional support
  • Attention to detail
  • Multicultural competence
  • Adaptability
  • Substance abuse prevention
  • Active listening

Timeline

Funeral Service Assistant

Lynch & Sons
04.2023 - 11.2024

Foreman

Great Oaks Landscape Associates
04.2019 - 11.2023

Sponsor

AA / NA
01.2016 - 01.2020

Server Team Lead

O'malleys Irish Pub
01.2013 - 04.2019

GED -

Army Prep School

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Brittany Hadden