Hi, I’m
Brittany Hamlin
Ashland City,Tennessee
Summary
Results-driven entrepreneur excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Possesses versatile skills in project management, team oriented, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
years of professional experience
Work History
Str8 About Housing
Real Estate Investor
07 2024 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility
- Excellent communication skills, both verbal and written
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Passionate about learning and committed to continual improvement
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Worked flexible hours across night, weekend, and holiday shifts
- Organized and detail-oriented with a strong work ethic
- Paid attention to detail while completing assignments.
Beez Cleaning Above The Rest
House Cleaner
06.2016 - Current
Job overview
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping
- Dusted picture frames and wall hangings with cloth
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs
- Assisted fellow house cleaners when needed during busy periods or staff shortages
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly
- Maintained a safe working environment through proper use of cleaning products and equipment
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Adhered to professional house cleaning checklist
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements
- Emptied trashcans and transported waste to collection areas
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results
- Developed strong relationships with clients through consistent high-quality service and friendly interactions
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs
- Streamlined cleaning processes for faster service, utilizing effective time management strategies
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Engaged with guests on room requirements and amenities to promote overall satisfaction
- Operated electronic backpack vacuums and floor sweepers
- Verified cleanliness and organization of storage areas and carts
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Washed and put away kitchen dishes, utensils and glassware
- Sorted, laundered and put away various laundry items
- Changed bed linens and collected soiled linens for cleaning
- Polished fixtures to achieve professional shine and appearance
- Scrubbed floors with special cleaners and equipment to achieve deep clean
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
- Restocked cleaning storage cabinets, carts and baskets for easy use
- Returned emptied garbage receptacles to proper locations
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Sudden Service Inc
Cashier
02.2024 - 06.2024
Job overview
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Built relationships with customers to encourage repeat business
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Helped customers complete purchases, locate items, and join reward programs
- Stocked, tagged and displayed merchandise as required
- Assisted customers with returns, refunds and resolving transaction issues
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Addressed customer needs and made product recommendations to increase sales
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Restocked and organized merchandise in front lanes
- Answered questions about store policies and addressed customer concerns
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment
- Ensured compliance with company policies and procedures while processing transactions efficiently
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Provided backup support for other departments when needed, showcasing versatility within the retail environment
- Streamlined checkout process for increased efficiency and reduced waiting times
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Nichrin
Warehouse Worker
10 2020 - 01 2021
Job overview
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Education
Sycamore High SchoolPleasant View, TN
GED
May.2010
University Overview
professional development in Business
Skills
- Household management
- Conscientious
- Residential cleaning
- Housekeeping
- Google Workspace
- Critical Thinking
- G-Suite
- Data Entry
- Written Communication
- MS Office
- Problem-Solving
- Dependable and Responsible
- Attention to Detail
- Self-Motivated
- Organization and Time Management
- Decision-Making
- Multitasking Abilities
- Analytical and Critical Thinking
- Strategic planning
- Negotiation
- Customer targeting
- Operations management
- Project Management
- Microsoft Office Suite
- Business planning
- Marketing research
- Relationship building
- Marketing
- Documentation and notes
- Online chat and email
- Company policy adherence
- Report preparation
- Key holder experience
- Receiving support
- Money handling abilities
- POS systems expert
- Order fulfillment
- Stocking and replenishing
- Service standard compliance
- Training and Development
- Good Telephone Etiquette
- Excellent Communication
- Planning and Coordination
- Teambuilding
- Active Listening
- Promotion and advertising
Timeline
Cashier
Sudden Service Inc
02.2024 - 06.2024
House Cleaner
Beez Cleaning Above The Rest
06.2016 - Current
Real Estate Investor
Str8 About Housing
07 2024 - Current
Warehouse Worker
Nichrin
10 2020 - 01 2021
Sycamore High School
GED