Brittany Hanson
Rochester,MN
Summary
Dedicated individual profeciant in payment processing, scheduling and communication skills. Experienced in successfully managing various tasks, including employee development, exceptional client satisfaction, scheduling and inventory oversight while managing multiple salons.
Overview
10
10
years of professional experience
Work History
Training Salon Director
Sun Tan City
08.2023 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Maintained general appointment calendar and set shift schedules.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at multiple locations within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Salon Director
Sun Tan City
09.2014 - 08.2023
- Conducted employee performance assessments and provided feedback.
- Recruited and hired salon personnel.
- Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Oversaw and handled business finances, cash flow, overall business transactions, banking and accounting procedures.
- Built business through commitment to excellent customer service, resulting in customer loyalty.
- Achieved personal sales goals by upselling products to meet individual needs.
- Set and optimized schedules to meet coverage needs and effectively align employee strengths with business needs.
- Recruited, trained and supervised 3-8 employees.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
- Mentored salon employees in upselling techniques and tried-and-true marketing methods to enhance service and boost sales opportunities.
- Streamlined salon operations with efficient scheduling, budgeting, and inventory management.
- Managed daily operations of the salon, delegating tasks effectively to maximize productivity.
- Conducted regular performance evaluations for staff members, providing constructive feedback to foster growth.
- Collaborated with fellow directors to exchange best practices and improve overall business performance across locations.
- Handled employee scheduling and coverage needs during business hours.
Education
Billing And Coding
Rasmussen College
MnSkills
- Time management
- Relationship/team building
- Decision-making skills
- Employee Development
- Employee hiring and retention
- Relationship building/ coaching
- Task Delegation
- Staff Motivation
- Scheduling Coordination
- Inventory controls
- Revenue Growth
- Problem-solving abilities
- Advanced interpersonal skills
Timeline
Training Salon Director
Sun Tan City
08.2023 - Current
Salon Director
Sun Tan City
09.2014 - 08.2023
Billing And Coding
Rasmussen College
Similar Profiles
Avery SchmittAvery Schmitt
Assistant Manager at Sun Tan City, Sioux CityAssistant Manager at Sun Tan City, Sioux City
Bailey JenkinsBailey Jenkins
District Manager in Training at Sun Tan City, Tri Tanning LLC.District Manager in Training at Sun Tan City, Tri Tanning LLC.
Elise V. BarryElise V. Barry
Sales Associate at Sun Tan CitySales Associate at Sun Tan City
GRACE SCRIMAGRACE SCRIMA
Tanning Consultant at Sun Tan CityTanning Consultant at Sun Tan City
Guia BaylonGuia Baylon
Registered Nurse at Mayo Clinic, St. Mary's Hospital CampusRegistered Nurse at Mayo Clinic, St. Mary's Hospital Campus