Brittany Hart
Louisville,KY
Summary
Goal oriented individual seeking a position where my skills and abilities will be utilized within a growing company to achieve optimum utilization of it's resources and maximize profits. I'm committed to integrity and fostering a safe environment while delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Surveillance Operator
Derby City Gaming and Hotel
08.2023 - Current
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
- Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
Direct Support Professional
Southwest Center for Independent Living
01.2019 - 10.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Assistant Manager
Family Dollar
05.2019 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Assistant Manager
Dollar Tree
05.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Photography
The Art Institute of Indianapolis
Indianapolis, INGraphic Design
Brown Mackie
Louisville, KYHigh School Diploma -
Doss High School
Louisville, KY01-2010
Skills
- Quick learner
- Patience and concentration
- Integrity and trustworthiness
- Detection software monitoring
- Customer Service
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Computer Proficiency
- Leadership Experience
Timeline
Surveillance Operator
Derby City Gaming and Hotel
08.2023 - Current
Assistant Manager
Family Dollar
05.2019 - 07.2020
Direct Support Professional
Southwest Center for Independent Living
01.2019 - 10.2022
Assistant Manager
Dollar Tree
05.2018 - 05.2019
Photography
The Art Institute of Indianapolis
Graphic Design
Brown Mackie
High School Diploma -
Doss High School
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