Brittany Hartzell
Three Rivers
Summary
Hardworking medical assistant who can work both individually and with others to serve the patients to the best of my ability. I am used to working in fast-paced workplaces and can adapt and jump in where I am needed. Very reliable communication is a big part of the medical field to ensure that things are done properly and that patients are well informed.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Center For Health And Wellness
Sturgis
07.2011 - Current
- Conducted patient rooming, medication reviews and injection administration as per physician's orders.
- Documented notes during patient visits.
- Answered phones, scheduled appointments, ordered medical imaging & filling out orders.
- Prior Authorizations for medications and scribed medications for providers.
Waitress
The Landmark Taphouse & Grille
Three Rivers
03.2019 - 12.2023
- Greeted customers and provided menus.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
- Stocked service areas with supplies during slow periods.
- Handle payment at the end of visit.
Education
Medical Certification - Medical Assistant
Ross Education Medical Center
Portage, MI07-2011
High School Diploma -
Three Rivers High
Three Rivers05-2010
Skills
- Patient care
- Medical coding
- Clinical documentation
- Customer service
- Appointment scheduling
- Time management
- Communication skills
- Data entry
- Prior authorization
- Medical assistant
- Prescription refills
- Teamwork
- Cleaning and sanitizing
- Patient registration
- Time management abilities
- Reliable team player
References
References available upon request.
Timeline
Waitress
The Landmark Taphouse & Grille
03.2019 - 12.2023
Medical Assistant
Center For Health And Wellness
07.2011 - Current
Medical Certification - Medical Assistant
Ross Education Medical Center
High School Diploma -
Three Rivers High
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