Brittany Hatcher
New Braunfels ,TX
Summary
Dynamic and dedicated professional with extensive experience at Seadrift Elementary and Gig Pro. Proven ability in customer service and teamwork, adept at managing multiple tasks under pressure. Recognized for enhancing event experiences and maintaining high cleanliness standards, ensuring a safe and welcoming environment for all. Strong problem-solving skills and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Banquet Server
Gig Pro
Austin, TX
04.2024 - Current
- Set up banquet tables and chairs according to event specifications.
- Delivered food and beverages efficiently to guests during events.
- Assisted in maintaining cleanliness and organization of service areas.
- Responded promptly to guest inquiries and requests during events.
- Followed safety and sanitation guidelines to ensure guest satisfaction.
- Adapted to changing event requirements while maintaining service quality.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
Para Professional
Seadrift Elementary
Seadrift, TX
01.2022 - 06.2022
- Supported classroom activities by assisting teachers with lesson preparation and student engagement.
- Facilitated small group instruction to enhance student learning experiences and academic performance.
- Monitored student behavior to ensure a safe and conducive learning environment.
- Collaborated with educators to implement individualized education plans for students with special needs.
- Assisted in the administration of assessments and documentation of student progress records.
- Provided instructional support using educational technology tools to promote interactive learning.
- Communicated effectively with parents regarding student achievements and areas for improvement.
- Participated in professional development workshops to enhance skills in educational support strategies.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Head Custodian
Seadrift Elementary
Seadrift, TX
01.2020 - 01.2022
- Maintained cleanliness and sanitation of classrooms, hallways, and restrooms.
- Operated cleaning equipment effectively to ensure facility upkeep.
- Assisted in setting up and breaking down school events and activities.
- Responded promptly to emergency cleaning requests throughout the school day.
- Monitored inventory levels of cleaning supplies and reported shortages.
- Collaborated with staff to address specific cleaning needs or concerns.
- Implemented safety protocols during cleaning processes to ensure student safety.
- Trained new custodial staff on procedures and best practices for efficiency.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Education
High School Diploma -
San Joaquin Delta College
Stockton, CA06.2008
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Clearing tables efficiently
- Adaptive problem solving
- Customer service focus
Timeline
Banquet Server
Gig Pro
04.2024 - Current
Para Professional
Seadrift Elementary
01.2022 - 06.2022
Head Custodian
Seadrift Elementary
01.2020 - 01.2022
High School Diploma -
San Joaquin Delta College