Brittany Hill
Aiken,SC
Summary
Detail-oriented Retail and Customer Service Professional with expertise in cash handling and payment processing. Demonstrates accuracy in transactions and efficiency in high-pressure environments. Versatile background in retail, fulfillment, and caregiving, fostering strong teamwork and addressing customer needs effectively. Committed to enhancing service goals and streamlining operations.
Overview
10
10
years of professional experience
Work History
Cashier/Customer Service
Walmart
Aiken, SC
11.2023 - 10.2026
- Processed customer payments at the register, ensuring efficient transactions for diverse product range. for products and services rendered.
- Resolved customer concerns by applying Walmart service policies to ensure satisfaction.
- Processed returns and exchanges at Walmart service desk.
- Assisted Walmart customers with product questions and store directions.
- Supported cashiers with bagging and checkout assistance.
- Answered incoming calls promptly and professionally.
- Maintained and updated customer records to support accurate service and communication.
- Placed orders for inventory to ensure product availability on shelves. and priced and shelved incoming goods.
Amazon Picker
Amazon.com, Inc. and its affiliates
Appling, GA
04.2022 - 11.2023
- Achieved high accuracy rates while fulfilling orders in fast-paced environment.
- Utilized handheld scanners to locate and pick items for customer orders.
- Picked customer orders in Amazon fulfillment center using handheld scanners.
- Collaborated with team members to streamline picking processes and enhance operational efficiency.
- Scanned items for accuracy and matched products to order labels.
- Retrieved inventory from shelves, bins, and pick locations across work areas.
- Sorted merchandise into totes, carts, and conveyor systems for shipping.
- Inspected items for quality and condition before processing. and reported damaged products to Amazon supervisors.
- Communicated with team members to resolve inventory and order issues.
- Followed safety procedures and maintained clean, organized picking stations.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Caregiver
Southern Home Care Services Inc
Aiken, South Carolina
04.2022 - 09.2023
- Provided in-home personal care for clients through Southern Home Care Services
- Assisted with bathing, dressing, grooming, and daily living activities
- Supported mobility, transfers, and safe walking assistance
- Encouraged independence by promoting self-care skills in bathing, grooming, and toileting.
- Offered companionship and emotional support during home visits
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Reminded clients about medications and scheduled daily tasks
- Followed care plan and directions to administer medications.
- Prepared meals and supported dietary routines in client homes
- Prepared meals according to dietary requirements and assisted with feeding.
- Maintained clean living spaces through light housekeeping and laundry to enhance client comfort and safety
- Maintained clean and well-organized environment for client happiness and safety.
- Enhanced patient outlook and daily living through compassionate, personalized care.
- Reported client changes to supervisors and family members
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Followed safe lifting and transferring techniques to transport residents.
Customer Service Representative
Circle K Stores, Inc
Aiken, South Carolina
01.2019 - 02.2020
- Greeted customers warmly at Circle K, providing a friendly atmosphere. Circle K customers and answered questions about products and store services.
- Resolved customer concerns with calm service and clear communication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Processed cash, card, and mobile payments using point-of-sale register systems.
- Assisted customers with fuel transactions at the pump, ensuring smooth service. with fuel transactions and monitored pump-related customer requests.
- Supported shift handoffs, store opening tasks, and closing cleanup duties.
Cashier/Customer Service
WAC ENTERPRISES INC.
Aiken, South Carolina
09.2017 - 02.2018
- Greeted customers, assessed needs, and provided tailored services to enhance customer satisfaction.
- Assisted customers with product questions and store directions.
- Resolved customer complaints quickly and efficiently.
- Organized and replenished shelves with merchandise to maintain inventory levels. and organized merchandise on sales floor.
Cashier
Dollar Tree Stores, Inc.
New Ellenton, South Carolina
06.2016 - 12.2016
- Processed customer purchases at Dollar Tree checkout lanes with accurate cash handling.
- Scanned merchandise and bagged items following Dollar Tree store service standards.
- Balanced register drawers and prepared cash drops for Dollar Tree daily shifts.
Education
High School Diploma -
Silver Bluff High School
Aiken, SC06-2016
Skills
- Payment processing
- Cash handling
- Inventory scanning
- Retail operations
- Merchandise stocking
- Customer service
- Customer communication
- Problem solving
- Detail-oriented
- Teamwork
- Strong work ethic
- Listening skills
Timeline
Cashier/Customer Service
Walmart
11.2023 - 10.2026
Amazon Picker
Amazon.com, Inc. and its affiliates
04.2022 - 11.2023
Caregiver
Southern Home Care Services Inc
04.2022 - 09.2023
Customer Service Representative
Circle K Stores, Inc
01.2019 - 02.2020
Cashier/Customer Service
WAC ENTERPRISES INC.
09.2017 - 02.2018
Cashier
Dollar Tree Stores, Inc.
06.2016 - 12.2016
High School Diploma -
Silver Bluff High School