Engaged customers with friendly demeanor and extensive product knowledge.
Enhanced customer experience by providing friendly, approachable, and knowledgeable interactions at promotional events.
Adapted quickly to new products or services in order to deliver accurate information during promotions.
Boosted sales for various products through persuasive communication and demonstrating key features.
Poured samples and demonstrated various features.
Head Coach, Personal Trainer
CrossFit Culmination
07.2020 - Current
Developed strong relationships with clients by consistently providing motivational support and encouragement throughout their fitness journey.
Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts.
Modified exercises to meet specific participant limitations and needs.
Integrated into facility culture to maximize effectiveness of coaching team.
Improved overall fitness levels by designing and implementing customized workout plans for individual athletes.
Server
Egg Works
01.2022 - 08.2022
Cultivated warm relationships with regular customers.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Head Coach
CrossFit 622
08.2018 - 04.2020
Developed strong relationships with clients by consistently providing motivational support and encouragement throughout their fitness journey.
Ensured safety of all participants by strictly adhering to CrossFit guidelines and protocols during workouts.
Modified exercises to meet specific participant limitations and needs.
Continuously updated personal knowledge of industry trends and research findings to ensure training effectiveness.
Increased client retention by creating a supportive and engaging community atmosphere within the gym.
Managed gym operations efficiently, including scheduling classes, maintaining equipment, and monitoring facility cleanliness.
Server
Pegs Glorified Ham and Eggs
09.2017 - 12.2019
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Performed opening and closing duties.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bussed and reset tables to keep dining room and work areas clean.
Strength and Conditioning Coach
Maximum Velocity Physical Therapy
07.2017 - 07.2018
Manage clients daily routines, organize new patient information in the system, track all payments made and schedule upcoming appointments, teach strength clients how to properly lift barbells without pain.
Coach
Crossfit Monterey
01.2015 - 06.2017
Coach clients through mobility and daily workouts, teach clients one on one through private sessions specified to their needs, manage new membership sales and retail sales.
Personal Trainer
Naval Postgraduate School
09.2016 - 02.2017
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Server
Baja Cantina Bar and Grill
06.2015 - 01.2016
Performed opening and closing duties.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Trained new staff on menu knowledge and service protocols.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Physical Therapy Aide
Krpata Performance Sports Therapy
06.2015 - 01.2016
Apply electrical stimulation and ice to patients, perform ultrasound on patients, help facilitate office work including patient files and answering phone calls.
Physical Therapy Aide
Terrapin Physical Therapy
04.2014 - 01.2015
Assist patients in positioning, stretching, exercising, and icing, demonstrate proper techniques through specific exercising routines, organize physical therapy office to create clean, great experiences for the patients, worked on electrical stimulation, traction, and ultrasound with patients.
Server
Islands Fine Burgers and Drinks
11.2011 - 08.2014
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties.
Bussed and reset tables to keep dining room and work areas clean.
Cal State Monterey Bay Athletic Training Room
08.2012 - 04.2013
Mentored Athletic trainer while working on athletes injuries, aided 3 different teams with medical supplies and wrapping ankles, attended practices to oversee any injuries.
Education
Bachelor of Science - Kinesiology
Cal State Monterey Bay
Seaside
05.2015
Skills
Works well in fast paced environments
Exceptional listener and communicator who effectively conveys information verbally and in writing
Motivated team player who excels at building relationships with coworkers and clients
Knowledgeable of computer programs: Microsoft, Excel, Apple devices
Director of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade HeadquartersDirector of Recruiting Operations, Project Management, and Training at U.S. Army 5th Recruiting Brigade Headquarters