Brittany Hollingsworth

• Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
• Used a strong knowledge of banking products and services to confidently educate customers about features, benefits, and pricing.
• Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
• Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.

Performed multiple daily walk-throughs to ensure the restaurant dining area met corporate guidelines for cleanliness and table turnovers. -Both BOH and FOH manager experience, responsible for both inventory of alcohol and food products. -Problem-solved and resolved customer complaints and issues. -Opened and closed the store successfully as a branch of managers. -Responsible for all cash at the end of the work shift to ensure all numbers are proper and correct. -Ensure all times for workers are correct, day by day, for payroll.

Experienced in a fast-paced customer service environment. -Served 100+ people on an evening shift ensuring proper flow of the restaurant.

-Experienced with handling alcohol and following ATC procedures.

-Experienced with a POS (Point of Sales) systems.

-Showed the ability to be able to advance from position to position to be able to handle any situation that happened in the restaurant.