Brittany Jackson
Rural Hall,NC
Summary
Law enforcement professional with over 5 years of experience in campus policing and community safety. Expertise in criminal investigations and fostering departmental collaboration. Proven leadership in high-pressure environments and mentoring peers. Committed to advancing as a proactive Sergeant with a focus on team leadership and community engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Police Officer 3
North Carolina A&T State University
03.2020 - Current
- Provided leadership on patrol to enhance community safety and enforce department policies.
- Coordinated responses to high-risk incidents, including mental health crises and violent crimes.
- Managed felony-level casework in Criminal Investigations Division, overseeing interviews and evidence processing.
- Conducted routine patrols to deter criminal activity on university grounds.
- Enforced campus safety regulations for student protection.
- Educated students on crime prevention strategies through workshops and outreach programs.
- Assisted in managing security for large campus events and gatherings.
- Returned to patrol duties while maintaining investigative responsibilities based on staffing needs.
Swim Instructor / Lifeguard
YMCA
King, North Carolina
09.2021 - 02.2024
- Instructed individuals of all ages in swimming techniques and water safety practices.
- Monitored pool activities to ensure safety and enjoyment for all participants.
- Conducted assessments to evaluate student progress and tailored instruction accordingly.
- Maintained organized and engaging instructional environments promoting effective learning.
- Responded calmly and effectively to emergencies, ensuring participant safety at all times.
Department Manager
DEB Foods
King, North Carolina
02.2007 - 07.2019
- Oversaw daily operations at McDonald's, ensuring exceptional customer service and safety compliance.
- Managed departmental budgets while conducting regular team meetings to enhance communication.
- Led training initiatives focused on performance coaching and mentoring junior staff.
- Maintained strict adherence to health and safety regulations across all operations.
- Resolved technical issues promptly to minimize service disruptions.
- Conducted shift scheduling and addressed conflicts to improve team performance.
- Handled inventory control, including shift overstock and restocking processes.
- Coached new staff members on department policies and procedures, fostering a positive work environment.
Education
Associate of Applied Science - Criminal Justice
Forsyth Technical Community College
Winston-Salem, NC03.2022
Adult High School Diploma -
Forsyth Technical Community College
Winston-Salem, NC09.2014
Bachelor of Science - Management
Eastern Carolina State University
Greenville, NCSkills
- Team leadership and mentorship
- Crime prevention strategies
- Evidence processing techniques
- Problem solving skills
- Time management expertise
- Situational awareness
- Fingerprint analysis
- Tactical decision making
- Conflict resolution strategies
- Criminal investigation methods
- Report review and quality control
- Communication and accountability
Leadership Highlights
- Assigned to Criminal Investigations Division (CID) and led complex felony investigations with minimal supervision
- Provided mentorship and guidance to new officers and cadets during field training and onboarding
- Played a key role in coordinating response and de-escalation during high-risk or mental health-related incidents
- Assisted in reviewing reports and ensuring documentation met departmental standards
- Recognized as coachable and adaptable, consistently applying feedback to improve team outcomes
- Strong effective communication skills, ensuring clarity and collaboration across diverse teams
- Experienced in conflict resolution and team motivation, fostering a professional and productive work environment
- Skilled at balancing leadership and followership, stepping up to lead initiatives while supporting organizational goals
Certification
- Basic Law Enforcement Training — Guilford Technical Community College
- CPR / First Aid — Law Enforcement/YMCA
- ServSafe Certification — McDonald's
- Nursing Assistant I & II — Forsyth Technical Community College
- Additional Law Enforcement Training — Available upon request
Accomplishments
- The University of North Carolina Award of Valor October 24, 2024
Affiliations
Woodland Baptist Church
Timeline
Swim Instructor / Lifeguard
YMCA
09.2021 - 02.2024
Police Officer 3
North Carolina A&T State University
03.2020 - Current
Department Manager
DEB Foods
02.2007 - 07.2019
Associate of Applied Science - Criminal Justice
Forsyth Technical Community College
Adult High School Diploma -
Forsyth Technical Community College
Bachelor of Science - Management
Eastern Carolina State University
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