Brittany Jackson
Monroe,LA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Fast Paced Environments Remotely and Typing Via Chat Or Email
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Primary Health Care Center
04.2024 - 09.2025
- Assisted in patient intake, ensuring accurate documentation and timely processing of information.
- Managed patient scheduling, optimizing daily workflows to enhance operational efficiency.
- Administered vaccinations and medications under physician supervision, adhering to safety protocols.
- Educated patients on treatment plans and preventive care measures, fostering understanding and compliance.
Collections Supervisor
Aptive Environmental
01.2022 - 04.2024
- Supervised collections team, ensuring efficient handling of overdue accounts.
- Developed and implemented collection strategies to minimize outstanding debt.
- Trained and mentored staff on best practices for customer interactions.
- Analyzed collection reports to identify trends and improve recovery rates.
Medical Assistant
St Francis Urgent Care Center
06.2022 - 03.2023
- Assist with patients triage , Vitals , & Test Performance ex: Influenza, Strep Screening , Covid , Urine
- Culture , GCT Testing
- Working Under Provider/Nurse Practitioner
- Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
- Epic Charting, Injections/Venipunctures
CSR
VXI Global Solutions - Canton
01.2021 - 12.2021
- Provided exceptional customer support through effective communication and problem-solving skills.
- Managed high-volume inquiries, ensuring timely and accurate responses to customer needs.
- Utilized CRM software to track interactions and maintain comprehensive customer records.
- Collaborated with team members to streamline processes and improve service delivery efficiency.
Education
High School Diploma -
Harker Heights High School
Harker Heights, Tx06.2014
Medical Assistant - undefined
Unitech Training Academy
West Monroe, La04.2023
Associate of Science - Pre Nursing
South College
Knoxville, TN03-2027
Skills
- I have mastered medical terminology, Medical Office Experience, Customer Service Remote, Epic Systems, Documentation Review, and Vital Signs
Certification
- Certified Medical Assistant
- Cpr Certification
- Bls/ First aid Certification
Timeline
Medical Assistant
Primary Health Care Center
04.2024 - 09.2025
Medical Assistant
St Francis Urgent Care Center
06.2022 - 03.2023
Collections Supervisor
Aptive Environmental
01.2022 - 04.2024
CSR
VXI Global Solutions - Canton
01.2021 - 12.2021
Medical Assistant - undefined
Unitech Training Academy
High School Diploma -
Harker Heights High School
Associate of Science - Pre Nursing
South College
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