Summary
Work History
Education
Skills
Timeline
Generic

Brittany Jennings

Norfolk,VA

Summary

Dynamic Crew Trainer with a proven track record at Hardee's, specializing in elevating customer service standards and enhancing food safety protocols. Excelled in mentoring employees, leveraging strong leadership and active listening skills to boost team performance. Achieved significant improvements in crew efficiency and service quality without compromising safety.

Work History

Crew Trainer

Hardee's
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.

Education

Associate Of Science - Graphic Design

Tidewater Community College
Virginia Beach, VA
12.2018

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Workplace safety
  • Decision-making
  • Safe food handling
  • Team leadership and supervision
  • Food safety understanding
  • Cleaning and sanitation
  • Kitchen sanitation
  • POS systems
  • Delegating work

Timeline

Crew Trainer

Hardee's

Associate Of Science - Graphic Design

Tidewater Community College
Brittany Jennings