Brittany Johnston
Chicago,IL
Summary
Logical billing professional with proven abilities in examining requirements and plans to create proposals. Motivated to provide precise estimates by clearly understanding project objectives, defining scopes and determining schedules. Experienced in adhering to client feedback and revising estimate information to suit customer preferences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Quotation Specialist
Nextech
2023.01 - Current
- Enhanced customer satisfaction by providing accurate and timely quotations for products and services.
- Streamlined the quotation process by implementing efficient organizational strategies and software tools.
- Ensured accuracy of all quotes by meticulously reviewing specifications, drawings, and other documentation provided by our technicians.
- Provided training to junior staff members on best practices within the Quotation Specialist role, contributing to overall department performance improvements.
- Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
- Analyzed plans and specifications to identify scope and cost of projects.
- Monitored project progress to identify and address changes in project scope or budget.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Evaluated subcontractor bids to obtain best value for projects.
Billing Lead
Metrotech Hvac
2017.05 - 2023.01
- Enhanced billing efficiency by streamlining invoicing processes and implementing new software tools.
- Reduced billing errors through meticulous review of invoices and close collaboration with the accounting team.
- Increased accuracy in financial reporting by reconciling billing discrepancies and adjusting entries as needed.
- Developed training materials to onboard new employees, setting them up for success in their roles as Billing Specialists.
- Simplified complex billing data for management reports, aiding in strategic decision-making processes.
- Maintained detailed records of client contracts and service agreements, ensuring accurate invoicing based on agreed-upon terms.
- Prioritized and managed high-volume workloads, meeting established deadlines and maintaining a high level of productivity in a fast-paced environment.
- Generated daily, weekly and monthly reports for billing department.
- Completed and processed purchase orders and customer invoices each quarter.
- Optimized workflow processes for increased productivity within the Billing Department, enabling staff members to focus on more strategic tasks.
Education
High School Diploma -
Central High School
Crystal Lake05.2014
Skills
- Goal-Oriented
- Technical Understanding
- Microsoft Excel Proficiency
- Pricing Strategy
- Resourcefulness
- Organizational skills
- Team collaboration
- Conflict resolution
- Decision-making
- Financial analysis
- Industry knowledge
- Project Coordination
Timeline
Quotation Specialist
Nextech
2023.01 - Current
Billing Lead
Metrotech Hvac
2017.05 - 2023.01
High School Diploma -
Central High School
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