Summary
Work History
Education
Skills
Timeline
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Brittany Keplinger

Henderson,NV

Summary

Regularly executing consultative sales conversations during store visits to increase sales revenue within each account. Analyzes data and insights to increase sales, grow customers, and better achieve objectives. Focused on driving incremental sales above base business with every visit at each account. Results-driven and Hands-on operations management leader with a stellar record of grocery and liquor sales accomplishments. Successfully boosted staff productivity, customer satisfaction, and business profits with proactive and ambitious merchandising approaches. Ready to bring abilities expertise to a sales position, focused on advancement and operational success. Highly effective at enabling improvements by successfully overseeing and steering sales and merchandising standards. Expertise includes practical judgment and listening skills and an in-depth grasp of store and department operations. Experienced retail professional with a twelve-year background in-store and department management. Comprehensive knowledge of all retail operations, including customer service, payroll, and store merchandising. Extensive experience in sales floor in stock and cleanliness and back-of-house operations. Innovative and enthusiastic Salary Relief Manager and liquor manager is known for promoting a positive workplace environment. Decisive and highly competent in establishing and achieving ambitious goals quality standards involving ordering and merchandising.

Work History

Sales Consultant

Southern Glazer's Wine and Spirits of Nevada
  • Increased sales revenue through building credible lasting relationships based on trust with store leadership.
  • Executed on selling and merchandising opportunities on a regular basis to drive incremental sales in all accounts.
  • Achieved developing a business growth plan to company objectives and increase sales revenue above base business in each account.
  • By utilizing consultative sales consultations and managing customer issue resolution I consistently achieved business results by consistently providing a high level of service to customers, suppliers, colleagues, and management.

Salaried Manager & Liquor Manager

Kroger
  • Improved profitability by executing daily, weekly, and monthly floor merchandise plan changes.
  • Grew business by creatively driving sales and maintaining cost controls.
  • Strengthened product branding initiatives and maximized sales by improving vendor relationships and executing display planners.
  • Reviewed vendor's orders for the liquor department to ensure accuracy of orders to achieve sales goals.
  • Capitalized on profit opportunities in the store's liquor department.

Customer Service Supervisor

Kroger
  • Regularly reviewed service satisfaction level of customers in terms of handling customers, order acceptance skills, service skills, productivity.
  • Established work schedules to account for changing staff levels and expected workloads.
  • Responsible for staffing the front-end with gifted professionals who could bring expertise to the front-end department to increase the team's overall value.
  • Directed training of new team members and mentored each to promote productivity, accuracy, and friendly service.

Education

Real Estate License Certificate - Real Estate

Key Realty School
01.2020

Skills

  • Salesforce Proficient
  • Deadline-oriented
  • Customer service
  • Self-Motivated
  • Assertive
  • Inventory management
  • Sales expertise
  • Entrepreneurial
  • Organized
  • Problem solving
  • Goal Attainment
  • Consultative selling

Timeline

Sales Consultant

Southern Glazer's Wine and Spirits of Nevada

Salaried Manager & Liquor Manager

Kroger

Customer Service Supervisor

Kroger

Real Estate License Certificate - Real Estate

Key Realty School

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Brittany Keplinger