Brittany Kirkland
New Lebanon,OH
Summary
High energy, hard worker anywhere I go. Providing customer satisfaction as a server or manager in either a restaurant or a nursing home. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Wings Etc
Eaton, OH
04.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Managing Partner
Buzy B's Landscaping
New Lebanon, OH
03.2020 - 03.2022
- Created and managed budgets for the firm's operations.
- Developed and implemented strategies to identify new business opportunities.
- Identified potential risks associated with projects or investments.
- Made high-quality investing decisions to advance business and increase profits.
- Negotiated contracts with suppliers for purchasing materials at competitive prices.
- Responded promptly to customer inquiries regarding services provided by the company.
Assistant Manager
Centerville Health and Rehab
Centerville, OH
07.2020 - 01.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided compassionate care to elderly patients in a nursing home setting.
- Participated in team meetings to discuss patient progress and plan care strategies.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Education
High School Diploma -
Dixie High School
New Lebanon, OH05-2014
Some College (No Degree) - Dental Assisting
Fortis College - Centerville
Dayton, OHSkills
- Excellent customer service
- Great attention to detail
- Multitasking
- Team Bonding
- Shift Management
- Work Scheduling
- Organization
Timeline
Server
Wings Etc
04.2023 - Current
Assistant Manager
Centerville Health and Rehab
07.2020 - 01.2021
Managing Partner
Buzy B's Landscaping
03.2020 - 03.2022
High School Diploma -
Dixie High School
Some College (No Degree) - Dental Assisting
Fortis College - Centerville
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