Brittany Kitts
Knoxville,TN
Summary
Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Care Transition Coordinator-Hospice
LHC Group
Knoxville, TN
09.2024 - Current
- Scoring with GIP documentation and care planning went from 30% accuracy to 93% accuracy improvement with proper implementation of care planning in a 6 month period.
- Participate in planning meetings with staff from multiple agencies to facilitate smooth transitions for hospice patients.
- Performed initial assessments of new patients to determine hospice eligibility.
- Act as a liaison between the patient, family members and hospice staff, physicians regarding treatment options or prognosis updates.
- Perform education to referral sources on hospice benefits, hospice eligibility, hospice services and GIP eligibility.
- Collaborate with medical director and facility staff to keep patients controlled in pain, anxiety, shortness of breath, nausea and vomiting that are GIP eligible based on Medicare guidelines.
- Work close with Account Executive to maintain schedule to optimize referrals from referral sources.
Registered Nurse, Medical-Surgical Unit
Tennova Medical Center
Powell, Tennessee
08.2024 - 09.2025
- Provided emotional support to patients and their families during difficult times.
- Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Adhered to hospital policies and procedures while providing quality patient centered care.
- Administered medications and treatments as directed and as appropriate for patient's medical care in collaboration with multi-disciplinary team.
- Prioritized workloads according to urgency levels ensuring timely completion of assignments.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
Interim Director
CenterWell Home Health
05.2021 - 09.2024
- Clinical Manager/Director over region 1, managing a patient census of 260 and direct report staff of 16.
- 100% week over week metrics met with region 1, metric criteria is based on timely documentation, sync time of clinicians, locked/unlocked oasis, unscheduled patients, billing, unsigned orders, oasis synced 4+ days, unbilled cases.
- 5-star branch based on star metric of patient outcome based on discharge audits.
- Reviews clinical data collected from the team to guide and implement the best plan of care for our clients while on service and start discharge planning for community resources when goals are met.
- Multidisciplinary communication mainly focusing on patient outcomes, patient best practice and maintaining a high standard of care for my team to continue to drive down hospitalization rate and keeping patients in the home.
- Daily one on one education with the staff on oasis functional scoring, best practice for patient care of wound care, PICC line maintenance, wound vacs, pleural drains, disease process and medication management based on Medicare guidelines to policy and practice.
- Leading daily and monthly meetings with clerical staff and managing office operations to increase capacity for the Knoxville branch to ensure we can continue to grow and help clients in our community.
- Back up trained in intake and scheduling.
- Proficient in HCHB, point care and excel.
- Crossed trained in all office operations and quality assurance review audits for oasis coding and scoring.
PRN Registered Nurse
Select Specialty Hospital
01.2020 - 09.2021
- Registered nurse caring for patients surviving critical illness in need for continuing rehabilitation.
- Patient care 5:1 ratio concentrating on advanced wound care healing and ostomy care, focus on vent weaning, caring for patients with respiratory issues, and working rigorous with a multidisciplinary team to give the best patient care.
- Education, physical therapy, and nutrition being top priority in advancing patients and families along in caring for themselves in a home setting.
- Total patient care including long term antibiotic therapy with PICC and midlines, caring for PEGs for tube feedings, drains including chest tubes and JP drains, wound vac care, post-surgical care.
- Registered Nurse who currently manages a census of 268 patients and 22 direct reports consisting of a multidisciplinary team including nurses, physical therapist, occupational therapist and speech therapists.
- I have excellent competency in home health Medicare guidelines and implementing policy.
- Eager to advance my skill set, clinical judgment, leadership and assessment skills to continue to service clients in optimizing health and well being by staying in the home and out of the hospital.
- Passionate about empowering clients knowledge on safety, disease and medication management to cut down on unnecessary hospitalizations to ensure best client outcome.
- Looking to grow within an organization for best outcomes and change clients lives.
Registered Nurse
Amedisys
02.2020 - 05.2021
- Specialty trained in Oasis functional assessments along with a Clinical case load of current multi-disciplinary team of 42 plus patients ranging from clinical skills including: PICC lines, Specimen/lab collection, infusions, wound vacs, wound care, and drains.
- Educating and empowering patients and family to handle managing chronic medical conditions such as Diabetes, hypertension, COPD, Congestive Heart Failure, medication compliance, diet and taking control of their health through safe and healthy habits while staying in the home to reduce hospital admissions and expanding life with chronic medical conditions.
- Strong Community planning skills to ensure our patients stay safe after discharge.
Registered Nurse
Covenant Health
01.2018 - 09.2020
- Registered nurse caring for critically ill patients in a 32 bed ICU.
- Total patient care in a 3:1 patient to nurse ratio setting.
- Skill and knowledge with maintaining life support devices, assisting with emergently intubating and sedating patients, maintaining vesicant drips, tracheostomy, colostomy care, tube feeding, and advance hemodynamic monitoring.
- Keeping up with continuing education and assessing safety and quality improvement measures to ensure excellent patient care, every time.
Healthcare Assistant
Covenant Health
01.2016 - 12.2018
- Organized a 32 bed Critical Care unit and coordinated with RNs on patient ADL's to effectively care for patients as a team.
- Reliable support for RNs to maintain work production and patient care.
- Aided in unit support and morale.
- Tracheotomy care and Central line dressing changes.
- Special training in Ortho casting and phlebotomy.
- Valued member of the blood culture team, helping in reducing cross contamination of specimens with special attention to proper aseptic technique when obtaining blood cultures for sepsis protocol.
- Execute nightly EKGs on all heart patients and made sure unit is stocked to keep up daily operations and procedures for incoming shift.
- Assist in Stoke rapid response protocols and phlebotomy skills performed daily.
Student Nurse
Summit Medical Group
03.2012 - 05.2016
- Screened oral contrast recipients for allergies and safety.
- Started INT's.
- Administered barium and contrast material orally and intravenously.
- Conducted EKGs for stress testing in the Nuclear Medicine department, using specialized electronic equipment and recording devices.
- Successfully gained trust and reduced anxiety prior to testing by educating patients and being an advocate.
- Proficient in established protocols.
- Obtained lab specimens for BUN/Creatinine clearance to calculate GFR to make sure patient's kidney functions were safe during administration of IV contrast prior to appointment.
- Crossed trained in medical Billing and Coding.
Education
Associate of Science - AS - Registered Nursing/Registered Nurse
Lincoln Memorial University
01.2018
Associate of Science - AS - Registered Nursing/Registered Nurse, Pre-Nursing Studies
Roane State Community College
01.2015
Cosmetology
Reuben Allen College of Cosmetology
05-2007
Skills
- Quality Improvement
- Discharge Planning
- Direct Patient Care
- Disease Management
- Empowering Patients Health
- Medical Case Management
- Crisis Intervention
- Team Leadership
- Management
- Team Building
- Communication
- Operational Planning
- Excellent communication
- Multitasking
- Detail-oriented
Timeline
Care Transition Coordinator-Hospice
LHC Group
09.2024 - Current
Registered Nurse, Medical-Surgical Unit
Tennova Medical Center
08.2024 - 09.2025
Interim Director
CenterWell Home Health
05.2021 - 09.2024
Registered Nurse
Amedisys
02.2020 - 05.2021
PRN Registered Nurse
Select Specialty Hospital
01.2020 - 09.2021
Registered Nurse
Covenant Health
01.2018 - 09.2020
Healthcare Assistant
Covenant Health
01.2016 - 12.2018
Student Nurse
Summit Medical Group
03.2012 - 05.2016
Associate of Science - AS - Registered Nursing/Registered Nurse
Lincoln Memorial University
Associate of Science - AS - Registered Nursing/Registered Nurse, Pre-Nursing Studies
Roane State Community College
Cosmetology
Reuben Allen College of Cosmetology