BRITTANY LALICKER

In my current position, I am responsible for overseeing seasonal personnel in the parks to ensure that proper procedures are being followed efficiently and effectively.

List of Duties Performed:

• Inspected grounds daily to identify potential hazards or damages caused by weather or vandalism.
• Performed maintenance tasks such as cleaning and maintaining public bathrooms, mowing grass, weed eating, pruning trees and shrubs, removing trees that may pose potential hazards, planting saplings to ensure a healthy and vibrant future for the parks, watering plants, raking leaves, picking up litter, changing trash receptacles, maintaining soccer, softball/baseball fields, tackle and flag football fields, extensive knowledge in navigating the Turf Tank field line painting robot, managing invasive and undesired vegetation within the parks and right-of-ways, and maintaining a Class B CDL commercial driver's license.
• Collaborated with the Carbondale Civic Center Manager to reserve camping spaces in Evergreen Park for the 2024 Total Solar Eclipse.
• Managed reservations for pavilions, shelters or other areas within assigned parks.
• Provided customer service assistance when necessary; addressed complaints concerning park operations promptly.
• Worked alongside the Forestry Department in assisting with the maintenance of city trees and grounds. Duties included operating chainsaws, pole pruners, wood chippers, stump grinders, loading and unloading brush and debris, and operating large vehicles, including air brake-equipped dump trucks, skid loaders, and tractors.

• Data entry and recording within Excel and company based software such as SMART
• Financial Calculation and Analysis
• Experience using Bally software and back-office interfaces
• Financial Recordkeeping
• Proactive and Self Motivated
• Transaction Management and Documentation Skills
• Safe Balancing
• Opening and Closing Procedures
• Coordination with Independent Auditors
• Licensed Terminal Operator for the Illinois Gaming Board for 8 years

• Worked closely with all staff within the constructs of a gaming operator
• This included growing a report with the gaming collectors and technicians, as well as provided support and services to customers within our region
• Input accurate account data to efficiently update company database and maintain detailed records
• Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes
• Instructed new hires on administrative procedures and company policies, closely checking work to verify performance
• Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines
• Collaborated closely with my superior, gaming collectors, and technicians, to effectively smooth and improve operations
• Cultivated client loyalty and consistent referrals by proficiently managing customer relationships
• Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking
• Managed and distributed incoming and outgoing mail and packages for staff
• Guided team members to minimize delays and maintain high quality daily production