Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Brittany Lewis

Jeffersonville

Summary

Highly dedicated accounts receivable manager with over 7 years’ experience in credit, collections, contracts, invoicing, and process building. Self-directed professional with excellent communication, analytical, organizational, and management skills. Thorough planner, excellent negotiator, and creative problem-solver with an objective logical approach. A dedicated team player seeking a new position with exciting challenges where my skills will be valued.

Accounts receivable professional committed to high standards and delivering results. Extensive experience with managing receivables, reducing delinquency rates, and improving financial processes. Known for strong team collaboration and adaptability to changing business needs, leveraging skills in financial analysis and customer relations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Accounts Receivable Manager

Cennox Inc
01.2022 - Current
  • Managed accounts receivable, including extensive involvement in planning and implementing new programs, processes, and procedures for this leader in the security and cash industries.
  • Supervised, trained, and supported accounting staff, (6 Accounts Receivable Specialist, 2 Billing Specialist, and 4 outsourced personnel) in accounts receivable operations.
  • Identified and adjusted bad debt, write offs, credits, and debits.
  • Assisted controller with postings to the general ledger and monthly closings.
  • Performed reconciliations on our top 50 largest corporate accounts to ensure all invoices, disputes, and payments were being handled in accordance with the customers’ policies.
  • Logged on to supplier portals, submitted e-invoices using Ariba, Service Channel, Oracle, Corrigo, and SupplierNet.
  • Prepare metrics, charts, spreadsheets, records, reports using Excel, correspondence, memos, using Word.
  • Reported comprehensive monthly cash-flow forecasting followed by weekly forecast updates.
  • Reviewed time sheets biweekly to submit records for payroll processing.
  • Oversaw over 6K accounts totaling $8M in revenue.

Credit and Collections Manager

Data Axle
01.2025 - 07.2025
  • Collaborated with cross-functional teams to align credit policies with business objectives.
  • Developed and implemented collection strategies, enhancing cash flow consistency.
  • Improved overall debt recovery with proactive communications and persistent followups.
  • Implemented continuous process improvements through regular review of policies, procedures, and best practices in the credit and collections field.
  • Forecasted potential cash flow issues by analyzing trends in account receivables data, enabling timely preventative measures to be taken when necessary.
  • Evaluated staff performance periodically through objective metrics such as collection target achievements and customer feedback, fostering a results-driven culture within the team.

ACCOUNTS RECEIVABLE Specialist/Contract Administration

Fireking (now known as Cennox)
01.2018 - 01.2022
  • Responsible for a Portfolio of over 4M in contract revenue.
  • Responsible for logging all receivables invoices and keeping an accurate aging report.
  • Contacted clients with a past due balance to formulate payment plans and discuss restricting options.
  • Produced, distributed, and tracked, more than 500 weekly invoices through the customer required paths. Etc. snail mail, portals, spreadsheet billings.
  • Identified, researched, and resolved billing variances to maintain system accuracy.
  • Investigated client disputes and provided detailed resolution to ensure invoices would be paid promptly.
  • Set up contract cycle to properly bill based on expired warranty date.
  • Trained and mentored new team members.

Collections Specialist

SGS
01.2016 - 01.2018
  • Maintained a high weekly volume of collection calls and created payment plans based of the financial situation of over 1K customers.
  • Brainstormed with senior management to design and implement a new system for tracking and collecting payments increasing collections by 60% YoY.
  • Followed up on client inquiries regarding account balance and payment status via emails and meetings.
  • Collected over $1M in delinquent debt by resolving billing issues etc. PO problems, NTE needs increased, approvals, etc.

Cash Applications Specialist

Frontline Managed Services
01.2015 - 01.2016
  • Identified and analyzed all cash items not automatically posted to the accounts receivable portfolio during the automated cash application process.
  • Reviewed data to identify patterns and potential causes of discrepancies. Contacted customer, accounts payables and materials management personnel, to resolve discrepancies so that the full customer check can be posted.
  • Used various software programs such as excel, access, and word to prepare remittance file documents for auto-cash processing.
  • Analyzed, researched, and resolved all emails daily in accordance with each specific request (i.e., Miss- post research, missing check research, remit copy assistance, etc) to ensure all customers’ needs are met on a timely basis with full satisfaction.

Education

Bachelor of Science - Accounting

Indiana State University

Skills

  • Great Plains, AS400, NAV, Central, Excel, Oracle
  • Financial records and reporting
  • Cash management
  • Teamwork and collaboration
  • Excellent communication
  • Collections expertise
  • Payment negotiations
  • Invoice processing
  • Staff management
  • Account analysis
  • Statement preparation
  • AR reporting

Certification

  • Notary Public – State of Indiana
  • Lean Six Sigma Yellow Belt - ASQ
  • CBA- Certified Business Associate- NACM

Timeline

Credit and Collections Manager

Data Axle
01.2025 - 07.2025

Accounts Receivable Manager

Cennox Inc
01.2022 - Current

ACCOUNTS RECEIVABLE Specialist/Contract Administration

Fireking (now known as Cennox)
01.2018 - 01.2022

Collections Specialist

SGS
01.2016 - 01.2018

Cash Applications Specialist

Frontline Managed Services
01.2015 - 01.2016

Bachelor of Science - Accounting

Indiana State University

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