Brittany Lippard
Summary
Looking for a full time position in a practice with a positive motivational environment. That values and encourages exceptional work ethic, dedication to customer service, and continued education for growth and improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Supervisor, Dispatcher & Sales
Hopkins Air Conditioning
01.2019 - Current
- Selling Maintenance Agreements
- Supervising Office Staff To Ensure Productivity
- Supervising Office Projects To Ensure There Timely Completion, Coordinator Of Customer Memberships
- Membership Renewal Specialist
- Preventing And Resolving Conflicts In Difficult Customer Scenarios
- Reviewing The Notes And Checking Completion Of Tasks Of The Other Csr's At The End Of The Day And Completing A Weekly Check
- Coordinating The Technician's Daily Schedules
- Tracking Technician's Sales And Commission For Reporting
- Answering Incoming Calls/ Placing Outbound Calls
Salon Assistant
Wellington Beauty Room
01.2018 - 01.2019
- Shampooing Hair, Mixing Colors, Light Cleaning Duties Such As Sweeping The Floor, And Doing Laundry
- Help With Receptionist Duties, Including Answering Phones And Scheduling Clients
- Prepare Hair Stylist Stations
- Stock Towels, Products, And Retail Inventory
- Answer Phones And Schedule Appointments
- Provide Other Assistance As Necessary
Front Desk Receptionist
My Gutters
01.2016 - 01.2018
- Take Incoming Calls
- Sales/Estimates
- Scheduling Appointments
Education
American School Of Corr
08.2016
Skills
- Customer Service
- Management/ Supervising
- Computer literate
- Sales
- Cleanliness
- Organization
- Problem Solving
- Can adapt to any work environment
- Scheduling and Calendar Management
- Relationship Building
- Training and Coaching
- Decision Making
- Organizational Leadership
- Staff Training
- Office Administration
- Software Proficiency
- Multitasking
- Team Building
- Employee Relations
- Customer Relations
- Outstanding people skills
Certification
- Customer Service With Power Selling Pros.
- Cpr & Aed Certified
- High School Diploma
Timeline
Office Supervisor, Dispatcher & Sales
Hopkins Air Conditioning
01.2019 - Current
Salon Assistant
Wellington Beauty Room
01.2018 - 01.2019
Front Desk Receptionist
My Gutters
01.2016 - 01.2018
American School Of Corr
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