Brittany Lommori
Sparks
Summary
Dynamic Sales Specialist with a proven track record, adept in customer service and care, and sales expertise. Excelled in upselling, achieving targets, and fostering customer relationships. Mastered product recommendation with a flair for closing deals, boosting sales, and ensuring client satisfaction. Skilled in sales process optimization, showcasing a blend of hard and soft skills.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Michael Hohl Chevy Buick Gmc Cadillac
06.2024 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Specialist
Capital Ford of Carson City
12.2019 - 05.2020
- Drafted, finalized and submitted paperwork to complete sales.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Sales Specialist
Lithia Volkswagen of Reno
12.2023 - 06.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Sales Specialist
Welk Resorts
09.2021 - 10.2023
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
Sales Specialist
Mountain West Auto
05.2020 - 08.2021
- Demonstrated product features, answered questions and persuasively overcame objections.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
Education
CRNA - Nursing
National University
La Jolla, CACosmetology - Cosmetology
Prater Way College of Beauty
Reno, NV06.2008
Skills
- Customer service and care
- Upselling and cross selling
- Sales expertise
- Sales process optimization
- Closing techniques
- Product recommendation
- Product and service knowledge
Timeline
Sales Specialist
Michael Hohl Chevy Buick Gmc Cadillac
06.2024 - Current
Sales Specialist
Lithia Volkswagen of Reno
12.2023 - 06.2024
Sales Specialist
Welk Resorts
09.2021 - 10.2023
Sales Specialist
Mountain West Auto
05.2020 - 08.2021
Sales Specialist
Capital Ford of Carson City
12.2019 - 05.2020
CRNA - Nursing
National University
Cosmetology - Cosmetology
Prater Way College of Beauty
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