Brittany Long
Jenera
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Rideshare Driver
Lyft
Virginia Beach
01.2020 - Current
- Navigated city streets to ensure timely arrivals for passengers.
- Ensured vehicle cleanliness and maintenance for optimal performance.
- Communicated effectively with passengers to ensure a positive experience.
- Managed ride requests through mobile app to streamline operations and enhance customer satisfaction.
- Adapted to passenger needs and preferences to deliver personalized experiences during rides.
Manager
SUBWAY®Restaurants
Norfolk
03.2016 - 12.2019
- Supervised daily operations and maintained high standards of customer service.
- Trained and developed staff to enhance team performance and efficiency.
- Managed inventory, ensuring optimal stock levels and freshness of ingredients.
- Coordinated scheduling to meet staffing needs during peak hours effectively.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Oversaw cash handling procedures to maintain financial accuracy and security.
Babysitter
Self-employed
Virginia Beach
01.2014 - 03.2016
- Prepared nutritious meals and snacks for children based on dietary needs.
- Supervised children's playtime, ensuring safety and fostering engagement.
- Managed daily schedules, coordinating nap times and educational activities for balanced routines.
- Maintained a clean and organized environment for child safety.
- Responded promptly to children's needs and concerns, providing support and comfort during care sessions.
Supervisor
Marcs Grocery
Canton
08.2013 - 01.2014
- Supervised daily operations and staff activities to ensure smooth workflow in busy grocery environment.
- Trained new team members on store policies and customer service standards.
- Managed inventory levels and organized stock to enhance product accessibility for customers.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Collaborated with management to redesign store layout and product displays, improving visibility and customer engagement.
Lead Toddler Teacher
All Star Kids
Canton
06.2010 - 08.2013
- Created engaging lesson plans tailored to foster toddlers' cognitive and physical growth.
- Led daily activities that enhanced toddlers' social and emotional skills.
- Supervised classroom environments ensuring safety and compliance standards.
- Engaged with parents to share insights on children's developmental progress and individual needs.
Education
High School Diploma -
Glenoak High School
Canton, OH05-2010
Skills
- Route optimization
- Fare calculation
- Road safety awareness
- Customer relationship management
- Conflict resolution
- Team management
- Multitasking and organization
- Effective communication
Timeline
Rideshare Driver
Lyft
01.2020 - Current
Manager
SUBWAY®Restaurants
03.2016 - 12.2019
Babysitter
Self-employed
01.2014 - 03.2016
Supervisor
Marcs Grocery
08.2013 - 01.2014
Lead Toddler Teacher
All Star Kids
06.2010 - 08.2013
High School Diploma -
Glenoak High School