BRITTANY MAIDEN
Las Vegas,NV
Summary
Customer-focused professional with experience in resident support, property operations, scheduling, documentation, inspections, and staff coordination. Skilled at communicating professionally, organizing records, responding to service needs, and helping maintain welcoming residential environments. Seeking a leasing or property management role.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Leasing Agent / Property Management Support
Fashion Square Apartments
Fresno, CA
01.2023 - 01.2025
- Coordinated leasing inquiries, follow-up communication, application processes, and conducted apartment tours while showcasing units and common areas.
- Responded to prospective residents' questions about availability, community features, rental requirements, and leasing procedures.
- Facilitated resident requests, managed maintenance concerns, organized application and lease paperwork, and ensured smooth daily office operations.
Leasing / Resident Services Support
A Better World
Jackson, TN
01.2020 - 01.2021
- Facilitated resident communication, addressed inquiries, and routed service or maintenance issues to appropriate contacts.
- Coordinated records, scheduling, and daily operations to ensure a welcoming and organized community.
- Followed house guidelines and community expectations at A Better World residence.
- Maintained clean living spaces and shared common areas daily.
- Attended scheduled meetings with staff and support team.
Patient Care Technician
West Tennessee Healthcare
Jackson, TN
11.2021 - 09.2022
- Recorded vital signs, entered data into electronic medical records, and communicated patient needs to ensure accurate care.
- Assisted patients with hygiene, daily living activities, feeding, and mobility to promote comfort and independence.
- Assisted patients with bathing, dressing, and daily hygiene at West Tennessee Healthcare.
- Measured vital signs and documented readings in patient charts.
- Collected specimens and prepared samples for laboratory testing.
House Supervisor
E & S
Fresno, CA
06.2020 - 08.2021
- Coordinated staff schedules and daily operations to ensure smooth facility functioning. Organized records and receipts to maintain accurate documentation and support compliance.
- Supervised E & S house staff and coordinated daily shift coverage.
- Monitored housekeeping standards across E & S facilities and common areas.
- Trained new staff on cleaning procedures and safety practices.
Lead Direct Support Professional
Bethesda Lutheran Communities
Fresno, CA
04.2019 - 06.2020
- Trained and supported staff while coordinating resident appointments and staffing schedules to ensure seamless service delivery and effective communication with case workers and care teams.
- Led direct support services in Bethesda Lutheran Communities residential homes.
- Assisted residents with personal care, hygiene, meals, and daily routines.
- Monitored behavior changes and reported concerns to nursing and management staff.
Education
High School Diploma -
Encina Preparatory High School
Sacramento, CA01-2012
Skills
- Leasing Support
- Lease Documentation
- Property Operations
- Inspections
- Resident Relations
- Resident support
- Customer Service
- Appointment Coordination
- Staff coordination
- Digital Document Management
- Office Software Management
- Filing
- Confidential records
- Attention to detail
- Organization
- Conflict management
- Staff Training
- Professional communication
Certification
- CNA
- CPR / AED / First Aid
Timeline
Leasing Agent / Property Management Support
Fashion Square Apartments
01.2023 - 01.2025
Patient Care Technician
West Tennessee Healthcare
11.2021 - 09.2022
House Supervisor
E & S
06.2020 - 08.2021
Leasing / Resident Services Support
A Better World
01.2020 - 01.2021
Lead Direct Support Professional
Bethesda Lutheran Communities
04.2019 - 06.2020
High School Diploma -
Encina Preparatory High School