Property Management and leasing agent "internship"
Countryside Village and duck river estates
Columbia, TN
01.2024 - Current
I assist the property manager with anything she needs, as well as hands on experiences with property management, different software's used by many companies, how to properly assist residents with any needs or wants to make a lasting impression, and get a better understanding of what all goes in to play for a community to run professionally and make it a place people want to live and grow their families worry free
As a leasing agent I've been able to create work orders, check applications from prospecting renters, as well as contact residents with any issues consulting there property or place within the community
I've also been on walk throughs as selling units and going through the application process with clients first hand.
Ecommerce Personal Shopper
Kroger
Columbia, TN
08.2021 - Current
I shop for people, take out orders to people my job is very people oriented so I have a good set of communication and problem-solving skills
As well as a very good understanding of customer service needs, I have developed great phone etiquette while in this position as well
Hostess/Server/Cashier
Puckett's Grocery & Restaurant
Columbia, TN
McDonald's Crew Member
McDonald's
Columbia, TN
Movie Theater Manager
Shady Brook Cinemas
Columbia, TN
Great communication skill and problem-solving skills applied here, would handle scheduling, payroll, and any customer complaints
Education
Associate's degree - Business management
Columbia State Community College
03.2024
Certificate - Business
Columbus State Community College
03.2024
High school diploma - General Studies
Columbia Central High School
Skills
Microsoft Word
Team Management
Guest services
Leadership
Microsoft Excel
Hospitality
Microsoft Office
Organizational skills
Computer skills
Conflict management
Windows
Microsoft Outlook
Phone etiquette
Management
Customer service (7 years)
Accounting (1 year)
Proficient in Microsoft (1 year)
Proficient in Excel (1 year)
Team management (2 years)
Quality assurance
Computer networking
Property management
Yardi
Fair Housing regulations
Property leasing
Certification
Driver's License
Food Handler Certification
Assessments
Inside sales, Proficient, 10/01/23, Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Customer service, Proficient, 06/01/22, Identifying and resolving common customer issues
Project timeline management, Proficient, 06/01/22, Prioritizing and allocating time to effectively achieve project deliverables
Management & leadership skills: Planning & execution, Proficient, 06/01/22, Planning and managing resources to accomplish organizational goals
Sales skills, Proficient, 05/01/22, Influencing and negotiating with customers
Customer focus & orientation, Proficient, 05/01/22, Responding to customer situations with sensitivity
Administrative assistant/receptionist, Proficient, 06/01/22, Using basic scheduling and organizational skills in an office setting
Management & leadership skills: Impact & influence, Proficient, 06/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
Awards
proclamation, 05/01/18, Columbia central high school state women's rugby championship
Timeline
Property Management and leasing agent "internship"