Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Brittany Maldonado

Brittany Maldonado

Rio Grande City,TX

Summary

Innovative professional in workforce training and development, known for high productivity and efficiency in task completion. Possess specialized skills in instructional design, employee engagement strategies, and performance assessment tools. Excel using communication, adaptability, and leadership to foster learning environments that promote growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Trainer

Whataburger
Rio Grande City, TX
09.2021 - Current
  • Trained new employees, ensuring readiness for onboarding.
  • Ensured adherence to company procedures and standards.
  • Participated in monthly trainer meetings with operating partners and supervisors to maintain updated standards.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Maintained strong knowledge by participating in workshops, conferences, and online education classes.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Recommended changes or improvements in existing training processes as needed.

Cashier

Wingstop
Rio Grande City, TX
09.2020 - 07.2021
  • Counted and balanced cashier drawers.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Followed company security procedures for handling large sums of money.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Resolved customer complaints professionally in accordance with company policy.

Education

Some College (No Degree) - Business Administration And Management

The University of Rio Grande Valley
Edinburg, TX

Skills

  • Employee training
  • Project management
  • Microsoft Excel
  • Customer service
  • Data analysis
  • Team building
  • Communication skills
  • Problem solving
  • Multimedia creation
  • Student engagement
  • New hire training
  • Planning and coordination

Affiliations

  • gardening
  • reading
  • jewelry making
  • arts & crafts
  • editor
  • photographer
  • social media promoter

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Small business owner (art, jewelry, key charm making, clay art)
  • Promoted to a Trainer
  • National Honors Society
  • Masters in U.S. History EOC
  • Masters in Algebra 1 EOC

Certification

  • Florist License
  • UTRGV Upward Bound Completion Certification
  • Public Speaking Certification

References

References available upon request.

Timeline

Trainer

Whataburger
09.2021 - Current

Cashier

Wingstop
09.2020 - 07.2021

Some College (No Degree) - Business Administration And Management

The University of Rio Grande Valley

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Brittany Maldonado