Summary
Overview
Work History
Education
Skills
Certification
Timeline

Brittany Malin

Dowagiac,MI

Summary

Personable and upbeat professional with strong relationship-building abilities. Versatile receptionist successful in leading front desk public relations and promoting positive work culture. Skilled at collecting and processing payments, setting appointments, and collecting messages to facilitate office communication. Balances high-volume inquiries with staff administrative needs.

Overview

3
3
Certificates
8
8
years of post-secondary education
1
1
year of professional experience

Work History

Water Sports Coordinator

Broadreach
Raleigh, NC
05.2021 - 08.2021
  • Educated students ages 12 to17 on watersports and intermediate level sailing techniques.
  • Helped students build life-long skills such as problem solving, importance of teamwork, and clear communication.
  • Promoted positive learning environment by building relationships with each student and encouraging each to push to themselves out of their comfort zone.
  • Ordered equipment for all sports and kept meticulous records on equipment inventory.

Receptionist

Sandy & Rachel’s Medical Massage Therapy P.C.
Dowagiac, Michigan
08.2020 - 05.2021
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
  • Called ahead to confirm appointments with each client and updated client medical records.
  • Corresponded with clients through email, telephone and social media.
  • Liaised with vendors, independent online sellers, and professional services personnel to process supply orders.
  • Developed and maintained relationships with clients and suppliers.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations on QuickBooks and Gusto.

Animal Care Intern

Zoo
Miami, FL
01.2020 - 03.2020
  • Stocked, cleaned and disinfected habitats of multiple large mammal species to protect animal health and wellbeing.
  • Observed animals for behavior or physical abnormalities, notifying senior keepers as needed.
  • Participated in animal training sessions regarding behavioral compliance and medical procedure commands.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered medications to animals in treatment and documented changes in condition.

Education

Bachelor of Science - Marine Biology

Nova Southeastern University, Davie, FL
08.2016 - 05.2020
  • Received Razor's Edge Shark Talent Scholarship
  • Elected to Vice President for Razor's Edge Shark Talent in 2017
  • Member of Sigma Delta Tau Sorority
  • Elected to Standards Board for Sigma Delta Tau Sorority in 2019 and 2020

High School Diploma -

Dowagiac Union High School, Dowagiac, Michigan
08.2012 - 06.2016
  • Graduated in Top 10 of 2016 class
  • Member of National Honor Society

Skills

    Customer/Client relations

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Certification

Wilderness First Responder

Timeline

Wilderness First Responder

05-2021
Water Sports Coordinator - Broadreach
05.2021 - 08.2021
Receptionist - Sandy & Rachel’s Medical Massage Therapy P.C.
08.2020 - 05.2021
Animal Care Intern - Zoo
01.2020 - 03.2020

Red Cross Water Safety Instructor

08-2019
Nova Southeastern University - Bachelor of Science, Marine Biology
08.2016 - 05.2020

PADI Advanced Open Water

07-2013
Dowagiac Union High School - High School Diploma,
08.2012 - 06.2016

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Brittany Malin