Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brittany Manfre

Gilbert,AZ

Summary

Energetic with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Flight Attendant

Southwest Airlines
09.2023 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Bartender

Pour Masters
10.2021 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender

Mesa Arts Center
10.2019 - 08.2023
  • Ensured proper stock of bar items at all times
  • Guarantee high level of service to all customers throughout every night
  • Maintained bar area through organizational skills
  • Perform transaction accurately and quickly
  • Performed bar opening and closing procedures.

Housekeeping Team Leader

Care With Confidence
02.2019 - 12.2019
  • Trained new employees on all departmental procedures and provided assistance in finding necessary items and cleaning supplies
  • Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours per week
  • Accepted accountability for all assigned building keys, master keys and access cards.

Bartender

Creek Side Taco Shack
04.2018 - 02.2019
  • Assisted customers with needs, both at and away from the bar
  • Developed long-lasting relationships with customers, creating regulars
  • Ensured proper stock of bar items at all times
  • Maintained bar area through organizational skills.

Supervisor

Taste Of China
02.2012 - 04.2018
  • Delivered outstanding customer service by serving food and drinks to guests
  • Effectively maintained a clean working environment during shift
  • Ensured all meals served to patrons met quality standards
  • Helped resolve guest problems by remaining positive, friendly and respectful.

Education

High School Diploma -

Mesquite High School
Gilbert, AZ
05.2013

Skills

  • Multi-tasking skills
  • POS system knowledge
  • Top organizational skills
  • Attention to detail
  • Effective time management
  • Flexible and open minded

Certification

  • EFoodhandlers Basic Food Safety Course
  • Title 4 BASIC Liquor Law Training
  • ABC Bartending School bartender certification

Timeline

Flight Attendant

Southwest Airlines
09.2023 - Current

Bartender

Pour Masters
10.2021 - 08.2023

Bartender

Mesa Arts Center
10.2019 - 08.2023

Housekeeping Team Leader

Care With Confidence
02.2019 - 12.2019

Bartender

Creek Side Taco Shack
04.2018 - 02.2019

Supervisor

Taste Of China
02.2012 - 04.2018

High School Diploma -

Mesquite High School

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Brittany Manfre