Brittany Mason
Jeffersonville,IN
Summary
Experienced in customer service with a background in the beauty industry, demonstrating strong cash handling and appointment scheduling skills. Managed client interactions effectively, ensuring satisfaction through personalized service and product recommendations. Maintained cleanliness and organization in workspaces, contributing to operational efficiency and a welcoming environment. Developed effective communication skills while collaborating with team members to meet client needs and enhance overall service delivery.
Attentive cosmetologist with several years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Proficient Cosmetologist with many years of experience in providing a wide range of beauty services. Passionate about enhancing clients' appearance and boosting their confidence through personalized beauty treatments. Skilled in the latest techniques and trends, maintaining high standards of hygiene, and delivering exceptional customer service.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Beautiful as Rose
New Pekin, Indiana
01.2016 - Current
- Hair stylist, manicures, pedicures, facials, waxing, etc.
- Upselling products and advertising with business cards.
- Sanitation, cleaning tools
- Stocking up with products
- Records, appointments, etc.
- Delivered exceptional hair styling and coloring services, resulting in increased client satisfaction and repeat appointments.
- Educated clients on proper at-home care techniques and products to extend the life of their style or color.
- Collected payment from customers and scheduled next appointments.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Beautified customers by performing facials and waxing.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Evaluated client's hair and physical features to determine style and cut plans.
Housekeeping Cleaner
Hampton Inn By Hilton
New Albany, IN
02.2019 - 06.2020
- Maintained cleanliness and organization of guest rooms, ensuring a welcoming environment for all visitors.
- Stocked and replenished housekeeping supplies, contributing to efficient operations and guest satisfaction.
- Reported maintenance issues promptly to enhance guest comfort and facility upkeep.
- Followed safety protocols while using cleaning equipment, promoting a safe workplace for colleagues and guests.
- Implemented efficient cleaning techniques that improved turnaround time for room preparation.
- Collaborated with front desk staff to accommodate special guest requests, enhancing overall guest experience.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Checked all equipment to ensure proper functioning prior to use.
- Transported trash to designated disposal areas.
- Stocked linen closets with fresh supplies of towels and linens.
- Emptied wastebaskets and replaced liners.
- Reported any maintenance issues to supervisor immediately.
- Provided assistance with moving heavy furniture or appliances when necessary.
- Replenished amenities in guest rooms according to established standards.
- Replaced light bulbs in lamps and other fixtures as required.
Education
Some College (No Degree) - Cosmetologist
Ideal Beauty Academy
Jeffersonville , INSome College (No Degree) - Business Administration And Management
American InterContinental University
Schaumburg, ILSkills
- Customer service
- Cash handling
- Appointment scheduling
- Product upselling
Certification
- Licensed state cosmetologist
- Indiana state Fork lift license
- Basic first aid and CPR
References
References available upon request.
Timeline
Housekeeping Cleaner
Hampton Inn By Hilton
02.2019 - 06.2020
Licensed Cosmetologist
Beautiful as Rose
01.2016 - Current
Some College (No Degree) - Cosmetologist
Ideal Beauty Academy
Some College (No Degree) - Business Administration And Management
American InterContinental University