Brittany Mathis
Houston,TX
Summary
Experienced with data entry and administrative tasks, ensuring high levels of accuracy and efficiency. Utilizes data processing and database management skills to maintain data integrity and streamline workflows. Track record of reliability and adaptability in dynamic work environments.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Data Entry Specialist
Hollander Glass
Houston, TX
02.2021 - Current
- Processed high-volume data entries with a focus on accuracy and consistency.
- Utilized advanced spreadsheet software to organize and analyze data efficiently.
- Implemented quality control measures to reduce errors in data submission processes.
- Analyzed workflows, identifying areas for improvement that increased overall productivity.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Completed data entry tasks with accuracy and efficiency.
- Demonstrated versatility in handling multiple software platforms simultaneously, adapting quickly to new technologies as they emerged.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Guest Advocate
Target
Houston, TX
10.2019 - 07.2021
- Delivered exceptional guest service by addressing inquiries and resolving issues promptly.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Education
High School Diploma -
Cy-Fair High School
Cypress06-2016
Skills
- Accuracy and attention to detail
- Data processing
- Document scanning
- Fast typing speed
- Identifying errors
- Spreadsheet proficiency
- Microsoft office expertise
- Administrative support
- File management
Timeline
Data Entry Specialist
Hollander Glass
02.2021 - Current
Guest Advocate
Target
10.2019 - 07.2021
High School Diploma -
Cy-Fair High School