Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Mayes

Copperas Cove,TX

Summary

Professional with extensive experience in customer service and conflict de-escalation, honed as a Bakery Specialist at H-E-B Grocery. Proven ability to enhance team performance through effective staff training and creative direction, while ensuring food safety and sanitation standards are met. Skilled in problem-solving and proficient in Microsoft Office applications. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Bakery Specialist - Artisan Baker

H-E-B Grocery
06.2023 - Current
  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Food safety
  • Integrity and honesty
  • Conflict de-escalation
  • De-escalation techniques
  • Talent acquisition
  • Creative direction
  • Staff training and development

Security Officer

Allied Universal Security Services
12.2019 - 09.2020
  • Streamlined event planning processes for improved efficiency and reduced costs.
  • Oversaw budget management for all aspects of event planning, ensuring cost-effective solutions without compromising quality.
  • Coordinated complex logistics for large-scale entertainment events, ensuring seamless guest experiences.
  • Enhanced audience engagement by incorporating interactive elements and multimedia during live events.

Master Peace Officer

Wichita Falls Police Department
02.2007 - 03.2017
  • Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
  • Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
  • Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
  • Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.

Education

No Degree - Psychology

Cisco Junior College
Abilene, TX

No Degree - Criminal Justice

Tarrant County College
Fort Worth

No Degree - Nursing

Midwestern State University
Wichita Falls, TX

High School Diploma -

Eula High School
Eula, TX
05-2004

Skills

  • Customer service
  • Active listener
  • Food safety and sanitation
  • Attention to detail
  • Integrity and honesty
  • Conflict de-escalation
  • Problem-solving
  • De-escalation techniques
  • Multitasking Abilities
  • Talent acquisition
  • Computer skills
  • Creative direction
  • Staff training and development
  • Microsoft Word, Microsoft Excel, PowerPoint
  • Ten Key

Timeline

Bakery Specialist - Artisan Baker

H-E-B Grocery
06.2023 - Current

Security Officer

Allied Universal Security Services
12.2019 - 09.2020

Master Peace Officer

Wichita Falls Police Department
02.2007 - 03.2017

No Degree - Psychology

Cisco Junior College

No Degree - Criminal Justice

Tarrant County College

No Degree - Nursing

Midwestern State University

High School Diploma -

Eula High School
Brittany Mayes